A key challenge for automatic hate-speech detection on social media is the separation of hate speech from other instances of offensive language. Lexical detection methods tend to have low precision because they classify all messages containing particular terms as hate speech and previous work using supervised learning has failed to distinguish between the two categories. We used a crowd-sourced hate speech lexicon to collect tweets containing hate speech keywords. We use crowd-sourcing to label a sample of these tweets into three categories: those containing hate speech, only offensive language, and those with neither. We train a multi-class classifier to distinguish between these different categories. Close analysis of the predictions and the errors shows when we can reliably separate hate speech from other offensive language and when this differentiation is more difficult. We find that racist and homophobic tweets are more likely to be classified as hate speech but that sexist tweets are generally classified as offensive. Tweets without explicit hate keywords are also more difficult to classify.

As the body of research on abusive language detection and analysis grows, there is a need for critical consideration of the relationships between different subtasks that have been grouped under this label. Based on work on hate speech, cyberbullying, and online abuse we propose a typology that captures central similarities and differences between subtasks and we discuss its implications for data annotation and feature construction. We emphasize the practical actions that can be taken by researchers to best approach their abusive language detection subtask of interest.

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