The timeliness of order deliveries seriously impacts customers’ evaluation of logistics services and, hence, has increasingly received attention. Due to the diverse and large quantities of orders under the background of electronic commerce, how to pick orders efficiently while also adapting these features has become one of the most challenging problems for distribution centers. However, previous studies have not accounted for the differences in the stochastic characteristics of order generation, which may lead to asymmetric optimization problems. With this in mind, a new asymmetric polling-based model that assumes the varying stochastic characteristics to analyze such order picking systems is put forward. In addition, two important indicators of the system, mean queue length (MQL) and mean waiting time (MWT), are derived by using probability-generating functions and the embedded Markov chain. Then, simulation experiments and a comparison of the numerical and theoretical results are conducted, showing the usefulness and practicalities of the proposed model. Finally, the paper discusses the characteristics of the novel order picking system and the influence of the MQL and MWT on it.
How to ensure the normal production of industries in an uncertain emergency environment has aroused a lot of concern in society. Selecting the best emergency material suppliers using the multicriteria group decision making (MCGDM) method will ensure the normal production of industries in this environment. However, there are few studies in emergency environments that consider the impact of the decision order of decision makers (DMs) on the decision results. Therefore, in order to fill the research gap, we propose an extended MCGDM method, whose main steps include the following: Firstly, the DMs give their assessment of all alternatives. Secondly, we take the AHP method and entropy weight method to weight the criteria and the DMs. Thirdly, we take the intuitionistic fuzzy hybrid priority weight average (IFHPWA) operator we proposed to aggregate evaluation information and take the TOPSIS method to rank all the alternatives. Finally, the proposed method is applied in a case to prove its practicability and effectiveness. The proposed method considers the influence of the decision order of the DMs on the decision results, which improves the accuracy and efficiency of decision-making results.
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