In the summer of 2016 two Hunter College librarians, working with a colleague in the Republic of Armenia, conducted an IRB-approved focus group at the American University of Armenia in Yerevan, Armenia. This group drew participants from the libraries and other academic departments of the American University of Armenia as well as Yerevan State University, a large public institution. The discussion attempted to ascertain whether these libraries have devised effective strategies to acquire materials and build collections in the face of the challenges they face (budgetary, linguistic, and sometimes political) and whether faculty at these institutions feel their library's collection meets their teaching and research needs. Together Collection Development at Two Armenian University Libraries 2 Liber Quarterly Volume 30 2020with results from an online survey, the responses gathered help illuminate the challenges that scholars and librarians face in the unique context of the South Caucasus, as Armenia and other countries in the region continue to develop post-Soviet models of higher education and transition to more democratic forms of government.
This study surveyed instructional faculty at two Armenian universities to determine use and awareness of academic library services or resources including reference, interlibrary loan, subscription databases, subject liaisons, and more. A minority of respondents reported making frequent use of the services investigated, with usage varying according to such factors as academic rank, length of employment, and full-or part-time status. Many participants also had suggestions for services not available at their libraries. These results help illuminate user preferences among faculty at these universities and could help librarians at similar institutions identify underutilized resources to promote or new services to offer.
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