The aim of this article is to overview the transition of smart logistic companies towards the industry 4.0. Industry 4.0 is a generic concept that subscribes to the idea of a general awareness of the importance of new technologies for manufacturing industry. This reflection aims to conserve and develop a strong and innovative industrial activity to support the modernization of different fields. In the case of high volumes service companies, many reasons have led to this modernization; remarkable increase in the volume of items to deliver, complexity of managing the transportation system and the personnel scheduling, humanization of work conditions, etc. In this work, The French postal service company, La Poste, is given as a particular case of study. La Poste daily treats high volumes of mail and parcel items. In this article, the organization of the French postal service system from the collect to the delivery is explicitly described. A literature review of different concerned research axes is presented. Finally, we present what we think are the future needs for researches in these axes.
This paper presents our early-stage research on a Multi-Paradigm Modeling (MPM) approach as an initial step towards the definition of a Digital Twin (DT) for Cyber-Physical Production Systems (CPPSs). This work takes place in the context of the digitalization of the mail sorting process at La Poste, the French national postal service company. Indeed, La Poste is currently investing on robotics modules for automatically loading mail containers. The main objective is to reduce the painful work for human operators while optimizing the robots usage. We already worked on targeting such a balance in a past effort that resulted in the production of different kinds of models of the La Poste CPPS. However, these models were defined separately and are not directly related to the underlying business process in particular. Thus, we propose an MPM approach starting from this business process as now modeled explicitly in a BPMN model. Then, we refine the high-level business activities into finer-grained activities represented in a UML Activity model. From these latest, we derive the specification of a Multi-Agent System (MAS) developed with the JADE framework and emulating the behavior of the La Poste CPPS. Our longer term objective is to pave the way for supporting the definition of a DT for this CPPS, and potentially for other CPPSs in different contexts in the future. CCS CONCEPTS • Software and its engineering → Design languages; Unified Modeling Language (UML); Software design engineering; • Computing methodologies → Agent / discrete models; • Computer systems organization → Robotic components.
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