In air traffic control, task demand and workload have important implications for the safety and efficiency of air traffic, and remain dominant considerations. Within air traffic control, task demand is dynamic. However, research on demand transitions and subsequent controller perception and performance is limited. This research uses an air traffic control simulation to investigate the effect of task demand transitions, and the direction of those transitions, on workload and fatigue and one efficiency performance measure. Results indicate that a change in task demand appears to affect both workload and fatigue ratings, although not necessarily performance. In addition, participants' workload and fatigue ratings in equivalent task demand periods appear to change depending on the demand period preceding the time of the current ratings. Further research is needed to enhance understanding of demand transition and workload history effects on operator experience and performance, in both air traffic control and other safety-critical domains.
To determine the capabilities and limitations of human operators and automation in separation assurance roles, the second of three Human-in-the-Loop (HITL) part-task studies investigates air traffic controller's ability to detect and resolve conflicts under varying task sets, traffic densities, and run lengths. Operations remained within a single sector, staffed by a single controller, and explored, among other things, the controller's conflict resolution performance in conditions with or without their involvement in the conflict detection task. Whereas comparisons of conflict resolution performance between these two conditions are available in a prior publication, this paper explores whether or not other subjective measures display a relationship to that data. Analyses of controller workload and situation awareness measures attempt to quantify their contribution to controllers' ability to resolve traffic conflicts.
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