Today, many science communicators are using social media to share scientific information with citizens, but, as research has shown, fostering conversational exchanges remains a challenge. This largely qualitative study investigated the communication strategies applied by individual scientists and environmental non-governmental organizations on Twitter and Instagram to determine whether particular social media practices encourage two-way conversations between science communicators and citizens. Data from Twitter and Instagram posts, interviews with the communicators, and a survey of audience members were triangulated to identify emergent communication strategies and the resulting engagement; provide insight into why particular practices are employed by communicators; and explain why audiences choose to participate in social media conversations with communicators. The results demonstrate that the application of interpersonal communication strategies encourage conversational engagement, in terms of the number of comments and unique individuals involved in conversations. In particular, using selfies (images and videos), non-scientific content, first person pronoun-rich captions, and responding to comments result in the formation of communicator-audience relationships, encouraging two-way conversations on social media. Furthermore, the results indicate that Instagram more readily supports the implementation of interpersonal communication strategies than Twitter, making Instagram the preferred platform for promoting conversational exchanges. These findings can be applicable to diverse communicators, subjects, audiences, and environments (online and offline) in initiatives to promote awareness and understanding of science.
Social media offer the potential to facilitate two-way conversations needed for effective science communication; however, research communicators often struggle to reach lay audiences on these media. In this study, the Twitter and Instagram activity of four individual scientists in North America and Europe, acting as recognized science communicators, was compared with the activity of three marine-focused non-governmental organizations (NGOs), particularly paying attention to the strategies that encourage audience engagement in two-way conversations. The results show that a combination of interpersonal communication strategies can have an important effect on the level of lay user engagement in two-way conversations over time.
Out-of-vocabulary (OOV) utterance detection and rejection are specially important and difficult problems in large-vocabulary and continuous speech recognition. In [1] we proposed an utterance verification procedure based on the use of frame-by-frame best acoustic state scores instead of using explicit garbage models. This procedure is usually referred to as on-line garbage modeling.In this contribution we extend our previous work in two major directions: a) we analyze, through the use of Discriminant Analysis, the possibilities of using L-best local scores and N-best utterance hypotheses scores for utterance verification; b) we present experimental results not only for a spontaneously spoken natural number recognition task, as in [1], but also for a flexible large vocabulary recognition task. All the results, based on a telephone database, show that the proposed on-line garbage modeling procedure outperforms, both in performance and computational cost, to other approaches based on the use of explicit garbage models.
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