From law-making to budgeting and service delivery, efforts to embed greater openness send a clear signal of a government's commitment to invest in trust while also improving the quality of the policy decisions made. This chapter discusses the links between openness and trust in public policy. The current move towards concepts of 'open government' and the even more ambitious 'open state' are positive signs that governments are trying to strengthen the dialogue with citizens, even if in some cases this openness can illuminate facts that can generate distrust. Guaranteeing freedom of the media is another sign of an approach to openness that helps to build trust.
This paper provides a holistic policy approach to the challenge of disinformation by exploring a range of governance responses that rest on the open government principles of transparency, integrity, accountability and stakeholder participation. It offers an analysis of the significant changes that are affecting media and information ecosystems, chief among them the growth of digital platforms. Drawing on the implications of this changing landscape, the paper focuses on four policy areas of intervention: public communication for a better dialogue between government and citizens; direct responses to identify and combat disinformation; legal and regulatory policy; and media and civic responses that support better information ecosystems. The paper concludes with proposed steps the OECD can take to build evidence and support policy in this space. OECD Working Papers should not be reported as representing the official views of the OECD or of its member countries. The opinions expressed and arguments employed are those of the authors. Working Papers describe preliminary results or research in progress by the author(s) and are published to stimulate discussion on a broad range of issues on which the OECD works. Comments on Working Papers are welcomed, and may be sent to the Directorate of Public Governance,
Ce rapport a été préparé par la Direction de la gouvernance publique de l'OCDE (GOV), dirigée par M. Marcos Bonturi. Il a été rédigé sous la direction stratégique de M. Alessandro Bellantoni, Chef par intérim de la Division pour un gouvernement ouvert et innovatif de GOV et Chef de l'Unité du gouvernement ouvert. La coordination a été assurée par M. Craig Matasick, qui a rédigé la plupart des chapitres et a bénéficié du concours de M mes Karine Badr, responsable de la section Communication publique de l'Unité du gouvernement ouvert, et Carlotta Alfonsi. M me Liv Gaunt a apporté une assistance rédactionnelle. Les graphiques ont été conçus par M mes Amelia Godber et Roxana Glavanov. L'auteur tient à remercier MM. Mark Nelson, Stéphane Jacobzone, David Winickoff, et ses collègues de la Division de l'OCDE pour un gouvernement ouvert et innovatif pour leurs commentaires utiles, leur relecture et leur aide éditoriale, et M me Gabriela Jacomella pour la qualité de ses recherches et de son soutien rédactionnel.
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