The objective of this paper is to introduce a computer simulation model with on-screen animation graphics, which can simulate the operations of a container terminal equipped with straddle carriers. The movements of the equipment are simulated as realistically as possible, to include time losses due to the mismatch in the sequence of equipment movements and to traffic congestion. Trucks are normally served in a specified area, but in some cases, straddle carrier drivers can call the truck to be served directly in the container storage areas. The experience of operators is incorporated in the model, in the form of a knowledge base, that is used to simulate the above process and determine the service discipline. The model was designed to evaluate different configurations (changes in yard layout, equipment number and productivity, truck arrival pattern and service discipline) of the simulated system. The proposed model was used to examine the differences between "the observed" operations strategy and the strategy dictated by the operational rules of the port of Piraeus. The results indicate that "the observed" strategy leads to shorter truck service time but increase the traffic conflicts in the terminal's internal transport networks.
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