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Information and communication technologies (ICT) can provide added value in an organizational context in order to enhance the definition of business support strategies. The purpose of the chapter is to focus on the contribution of ICT to implement a sustainability policy in the organizations, in the context of the sustainable development goals to improve cooperation and promote development. In this context, the principles of the Karlskrona Manifesto are applied to the development of software systems. The methodology focused on the literature review of the domain and on a case study, in order to analyze the impact of ICT as an engine of sustainability in organizations. The main conclusions focus on the analysis of the impact of established practices in organizations to design and develop sustainable software systems. The results point to a greater consciousness of the potential effects of software systems on sustainability, which will improve management practices, reducing the quantity of material to be recycled, and aligning organizational strategies with Green IT.

Information and communication technologies (ICT) can provide added value in an organizational context in order to enhance the definition of business support strategies. The purpose of the chapter is to focus on the contribution of ICT to implement a sustainability policy in the organizations, in the context of the sustainable development goals to improve cooperation and promote development. In this context, the principles of the Karlskrona Manifesto are applied to the development of software systems. The methodology focused on the literature review of the domain and on a case study, in order to analyze the impact of ICT as an engine of sustainability in organizations. The main conclusions focus on the analysis of the impact of established practices in organizations to design and develop sustainable software systems. The results point to a greater consciousness of the potential effects of software systems on sustainability, which will improve management practices, reducing the quantity of material to be recycled, and aligning organizational strategies with Green IT.

Information and communication technologies can be an added value in order to provide integrated services to customers. With the technological advancements of the last decades, writing is increasingly done in electronic documents. Digital signatures are designed to ensure authentication, integrity, and non-repudiation of such documents. The methodology was based on the literature review of the field, as well as the description of the case study which emphasizes the added value of the developed application, since it addresses concerns of several dimensions of sustainability. The purpose of the chapter is to describe a case study in which an Android mobile application, SoftDigital, was developed for document flow management in a hospital environment, meeting the principles of sustainability design for the development of software systems. It is therefore considered that the main conclusions are to allow healthcare professionals and patients (or their legal representative) to integrate their digital signature into documents for approval of treatments electronically.

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Digitalization is a topic of circular economy in the context of the ReSolve framework. The use of information and communication technologies (ICT) in the context of social organizations can provide added value in order to foster integrative solutions. The aim of this chapter is aligned with the literature about ICT, circular economy, and sustainability to present the design of a prototype that fits homeless person integration strategies and addresses concerns in the various dimensions of sustainability supported by ICT. The authors use the design science research methodology in order to communicate the prototype results for the integration of homeless people. The prototype will be developed under the assumption of use in an organizational context by a multidisciplinary team, aiming to allow the cooperation of the various entities involved. This is a contribution to achieving the Sustainable Development Goals. The main results of this research suggest how to develop, in partnership with local organizations, solutions to solve social problems supported by a sustainable perspective.

The role of creativity techniques in the design of prototypes is of particular interest given its potential for innovation. At same time, despite the efforts of decades in terms of policies and programs of action, humanity has not yet come close to global sustainability. Sustainability design must involve society and creatively employ all available knowledge sources for creating sustainable software. This paper proposes a prototype design approach rooted in employing creativity techniques, while being guided by the dimensions and principles of the Karlskrona Manifesto. This approach is applied to the development of a multidisciplinary aggregator for the optimization of social services. As a result. guidelines for the use of creativity in requirements engineering will be presented, as well as on how to include sustainability issues, namely the Sustainable Development Goals and the five dimensions of sustainability in the design of prototypes.