Police performance is not easily measurable and the organization and circumstances of police work vary among European countries. Further, police work is surrounded by multiple pressures to make it both economical and effective. Consequently, there are multiple institutional logics in decision-making which may affect the selection and the use of police key performance indicators (KPIs). The KPI selection and use processes reflect the institutional logics, though KPI use may also sometimes influence the institutional logics of police work. In this study we analyse the KPIs and institutional logics in police work in Finland and Spain. A comparative case research approach is used in order to highlight the differences in institutional logic emphases and in circumstances. Data from semi-structured interviews, internet reports, project work and discussions are used. Both similarities and differences in the KPIs and in the institutional logic emphasis are found between the Finnish and Spanish police. Understanding the partly general and partly locally constructed nature of institutional logics may facilitate the development of police work performance measurement. We also suggest ways of coping with multiple institutional logics. For example, risk-analyses and selecting KPIs against the current institutional logic may facilitate organizational developments.
Purpose – The purpose of this paper are twofold. First, to disclose whether accounting students who participate more in online activities proposed by the teacher achieve better learning outcomes. Second, to identify which virtual learning activities achieve improved outcomes. Design/methodology/approach – Data mining is a computer-based tool devoted to analyzing massive data sources, generating information and discovering deeper knowledge and links among variables. Findings – There were differences between universities and subjects in the association of level of activity and learning outcomes. These findings will help teachers adjust their teaching guide, schedule and explanations. Research limitations/implications – Further developments should include the level of online compromise of the lecturers, and the correspondence of the online activity with the designed activities in the teaching guide. In order to identify the value-added activities performed by the students to achieve better deep learning outcomes. Practical implications – Higher Education should provide students with cognitive and transversal skills for successful incorporation into the labor market. In this sense, teaching methodology combined with online tools facilitates the process of teaching and learning with the implementation of different multimedia resources. Originality/value – Recently, the impact of virtual platform usage on students’ learning outcomes has started to be analyzed using “data mining” techniques. Educational data mining is a new focus to disclose existing links among students, lecturers and its activity.
This paper aims to design and propose a new measurement model for social services transparency in municipalities. The model includes an empirical study of 38 municipalities in Spain. The information published on these municipalities’ websites is evaluated through experimental quantitative methods using multivariate analysis. The municipalities chosen were those with the highest population that also disclosed the largest amount of information and provided the easiest access to their websites. The paper's conceptual framework was constructed by combining the Spanish legal context with a bibliographic review based on the latest transparency models. The research proposes a new Transparency Evaluation Model for Social Services to measure transparency in municipalities using the social services information published on the websites. Factors considered include degree of ease and amount of time spent by citizens in accessing the website. Some conclusions indicate that transparency remains difficult to achieve, information is less accessible to citizens than it should be, and transparency differs among the municipalities due to the legal changes implemented in recent years, as well as to other economic and social variables.
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