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Poor communication between physicians and patients can lead to significant flaws in end-of-life (EOL) discussions. Studies show patients change their minds when given specific information regarding survival and quality of life after cardiopulmonary resuscitation (CPR) and what CPR actually entails. Residency training needs to emphasize that communication skills are as important as procedural skills in effectively caring for patients. The following report illustrates how a superficial conversation between a patient and doctor resulted in confusion that could have been avoided.

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