The project challenges of the oil and gas industry are characterized by change and uncertainty. Work operations span the globe and smooth working partnerships cannot be anticipated. However, we can confront that uncertainty by becoming more agile. Greater levels of agility rest upon leveraging the power of knowledge -the cornerstone of successful corporations.The difference between powerful Knowledge Management (KM) programs and the also-ran is the ability to identify and enable critical knowledge. The knowledge management system is a tool and not the end product. People still make the system work and are the critical component for input, expert collaboration, and mentoring. In fact business value is created when critical knowledge gets to the right person at their teachable moment and it is applied. The crucial knowledge-set within your organization is often hidden -sometimes buried -because it resides in people or in many electronic reports or in stacks of lessons-learnt. The question we need to ponder is: Can too much knowledge flow?
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