Background As the quality of online health information remains questionable, there is a pressing need to understand how consumers evaluate this information. Past reviews identified content-, source-, and individual-related factors that influence consumer judgment in this area. However, systematic knowledge concerning the evaluation process, that is, why and how these factors influence the evaluation behavior, is lacking. Objective This review aims (1) to identify criteria (rules that reflect notions of value and worth) that consumers use to evaluate the quality of online health information and the indicators (properties of information objects to which criteria are applied to form judgments) they use to support the evaluation in order to achieve a better understanding of the process of information quality evaluation and (2) to explicate the relationship between indicators and criteria to provide clear guidelines for designers of consumer health information systems. Methods A systematic literature search was performed in seven digital reference databases including Medicine, Psychology, Communication, and Library and Information Science to identify empirical studies that report how consumers directly and explicitly describe their evaluation of online health information quality. Thirty-seven articles met the inclusion criteria. A qualitative content analysis was performed to identify quality evaluation criteria, indicators, and their relationships. Results We identified 25 criteria and 165 indicators. The most widely reported criteria used by consumers were trustworthiness, expertise, and objectivity. The indicators were related to source, content, and design. Among them, 114 were positive indicators (entailing positive quality judgments), 35 were negative indicators (entailing negative judgments), and 16 indicators had both positive and negative quality influence, depending on contextual factors (eg, source and individual differences) and criteria applied. The most widely reported indicators were site owners/sponsors; consensus among multiple sources; characteristics of writing and language; advertisements; content authorship; and interface design. Conclusions Consumer evaluation of online health information is a complex cost-benefit analysis process that involves the use of a wide range of criteria and a much wider range of quality indicators. There are commonalities in the use of criteria across user groups and source types, but the differences are hard to ignore. Evidently, consumers’ health information evaluation can be characterized as highly subjective and contextualized, and sometimes, misinformed. These findings invite more research into how different user groups evaluate different types of online sources and a personalized approach to educate users about evaluating online health information quality.

Purpose -This article aims to examine a particular sub-set of human information behavior that has been largely overlooked in the library and information science (LIS) literature; how people are socialized to create and use information. Design/methodology/approach -Naturalism and ethnomethodology were used as theoretical frameworks to examine what a group of fifth grade students were taught about documents, how this information was imparted to them, and how social factors were manifested in the construction and form of those documents. Two concepts are shown to be critical in the explication of students as document creators and users: the notion that there is a "stock of knowledge" that underlies human interaction (some of which relates to recorded information), and that this socialization process forms part of a school's "hidden curriculum." Findings -Students were socialized to be good (in the sense of being competent) creators and users of documents. Part of the role of "being a student" involved learning the underlying norms and values that existed in relation to document creation and use, as well as understanding other norms and values of the classroom that were captured or reflected by documents themselves. Understanding "document work" was shown to be a fundamental part of student affiliation; enabling students to move from precompetent to competent members of a school community. Originality/value -This research demonstrated that people possess a particular stock of knowledge from which they draw when creating and using information. Competence in this aspect of human information behavior, while partly based on one's own experience, is shown to be largely derived or learned from interaction with others. IntroductionSpink and Cole (2006, p. 3) state that "humans have sought, organized, and used information for millennia as they evolved and learned patterns of human information behaviors (HIBs) to help resolve their human problems and continue to survive". However, before humans can seek, organize and use information (or indeed, for that matter, share, forage, exchange, interpret, or make sense of it), they must first bring it into existence. This article presents findings from a dissertation research study (Trace, 2004) which broadens the concept of human information behavior to include a particular facet or sub-set of this framework that has been largely overlooked in the LIS literature -"information creation". As a concept in human information behavior, information creation research focuses on how and why people are socialized to create information in various contexts (whether in everyday life or in the working world). In the process, the fundamental skills and knowledge that come into play in creating information, and the larger role that genres (or physical forms) of information play in society, are examined.

Abstract. Traditional premises in archival theory and practice hold that archival records are authentic as to procedure and impartial as to creation because they are created as a means for, and as a by-product of, action, and not for the sake of posterity. Such Positivist assumptions about the nature of records have come under sustained scrutiny in the archival literature over the past decade. The post-Positivist view of records embraces the record as a socially constructed and maintained entity. This paper situates itself within this new paradigm in an exploration of the beginning of the life of the record. It is therefore concerned with the creator (or recorder) and the social construction of the record. In expanding beyond a purely administrative-and juridical-based theory of records, this paper draws upon research from other disciplines, such as sociology, in order to place records and record keeping within a framework that allows for an understanding of their social nature. In particular, the goal is to determine the underlying social factors that directly influence and shape the creation and keeping of records and to begin to understand how these factors manifest themselves in the construction of the record.

This article marries the study of serious leisure pursuits with library and information science's (LIS) interest in people's everyday use, need, seeking, and sharing of information. Using a qualitative approach, the role of information as a phenomenon was examined in relation to the leisure activity of hobbyist collecting. In the process, a model and a typology for these collectors were developed. We find that the information needs and information seeking of hobbyist collectors is best represented as an interrelationship between information and object needs, information sources, and interactions between collectors and their publics. Our model of the role of information in a particular domain of hobbyist collecting moves away from the idea of one individual seeking information from formal systems and shifts towards a model that takes seriously the social milieu of a community. This collecting community represents a layer of a social system with complex interactions and specialized information needs that vary across collector types. Only the serious collectors habitually engage in information seeking and, occasionally, in information dissemination, in the traditional sense, yet information flows through the community and serves as a critical resource for sustaining individual and communal collecting activities.

The promise and challenge of information management in the humanities has garnered a great deal of attention and interest (Bulger et al., ; Freiman et al., ; Trace & Karadkar, ; University of Minnesota Libraries, ; Wilson & Patrick, ). Research libraries and archives, as well as groups from within the humanities disciplines themselves, are being tasked with providing robust support for information management practices, including helping to engage humanities scholars with appropriate digital technologies in ways that are sensitive to disciplinary‐based cultures and practices. However, significant barriers impede this work, primarily because the infrastructure (services, tools, and collaborative networks) to support scholarly information management is still under development. Under the aegis of the Scholars Tracking Archival Resources (STAR) project we are studying how humanities scholars gather and manage primary source materials with a goal of developing software to support their information management practices. This article reports the findings from our interviews with 26 humanities scholars, in conjunction with a set of initial requirements for a mobile application that will support scholars in capturing documents, recreating the archival context, and uploading these documents to cloud storage for access and sharing from other devices.