This article investigates the hypothesis that office type has an influence on workers' health status and job satisfaction and 469 employees in seven different types, defined by their unique setup of architectural and functional features, have rated their health status and job satisfaction. Multivariate regression models were used for analysis of these outcomes, with adjustment for age, gender, job rank, and line of business. Both health status and job satisfaction differed between the seven office types. Lowest health status was found in medium-sized and small open plan offices. Best health was among employees in cell offices and flex offices. Workers in these types of offices and in shared room offices also rated the highest job satisfaction. Lowest job satisfaction was in combi offices, followed by medium-sized open plan offices. The differences between employees could possibly be ascribed to variations in architectural and functional features of the office types.
The effect of office type on sickness absence among office employees was studied prospectively in 1852 employees working in (1) cell-offices; (2) shared-room offices; (3) small, (4) medium-sized and (5) large open-plan offices; (6) flex-offices and (7) combi-offices. Sick leaves were self-reported two years later as number of (a) short and (b) long (medically certified) sick leave spells as well as (c) total number of sick leave days. Multivariate logistic regression analysis was used, with adjustment for background factors. A significant excess risk for sickness absence was found only in terms of short sick leave spells in the three open-plan offices. In the gender separate analysis, this remained for women, whereas men had a significantly increased risk in flex-offices. For long sick leave spells, a significantly higher risk was found among women in large open-plan offices and for total number of sick days among men in flex-offices.Practitioner Summary: A prospective study of the office environment's effect on employees is motivated by the high rates of sick leaves in the workforce. The results indicate differences between office types, depending on the number of people sharing workspace and the opportunity to exert personal control as influenced by the features that define the office types.
Purpose -The concept of Lean office design has emerged, claiming to support an efficient labour process. This article aims to investigate how the two main perspectives identified in the Lean office: the neo-Tayloristic approach and the team-based approach, based in different historical backgrounds, use the office design to shorten lead time and free up time. Design/methodology/approach -An extensive review is done in the article of what the Lean office concept means for different research areas and to practitioners. Findings -The study presents the two Lean office perspectives in relation to each other, something that has not been done before since it is only recently the team-based Lean office was introduced. The study also presents possible risk and benefits of two perspectives from an employee and organizational perspective. Research limitations/implications -Since this is a first exploratory review of the Lean office concept based on theories and examples from design practice, further empirical studies are needed to determine risks and benefits of the concept. Practical implications -The clarifying examples in the article make it useful for people involved in the design and building process of offices. Originality/value -The article brings together the fields of labour process, office research and facility management with the design practice and presents the two perspectives Lean office design in relation to each other, which has not been done before since the team-based Lean office has only recently been introduced.
In this exploratory study, we investigated the relationship between office design and employee perception of its contribution to job satisfaction, comfort, and performance. The study includes 4,352 employees in seven different office designs. Associations between workspace satisfaction and perceived access to supportive facilities (ancillary spaces for concentrated work and for different meetings) were also investigated since these factors may be related to employees’ workspace satisfaction. Multivariate linear and logistic regression analyses were performed separately for men and women with adjustments for age and education. Supplementary correlation analyses were performed between workspace satisfaction and perceived access to supportive facilities. Results showed differences between employees’ workspace satisfaction in studied office designs. Those with the lowest ratings of access to supportive facilities reported the lowest degree of satisfaction. The best results were found in cell-offices and the worst ones in hot-desking offices. Gender differences were also observed.
Implementation of activity-based flex offices (AFOs) are becoming increasingly common. The aim of this study was to evaluate the effects of an AFO on perceived productivity, satisfaction, work environment and health. Questionnaire data from the longitudinal, quasi-experimental Active Office Design Study was used. The study evaluates a public organization relocating staff to either an AFO or to cell offices. Measures from baseline, 6 and 18 months after relocation, were analyzed. Employees in the AFO experienced a decreased productivity and satisfaction with the office design. Lack of privacy as well as increased noise disturbance, less satisfaction with sit comfort and work posture were reported. Employees in the AFO with work tasks requiring a high degree of concentration experienced lower productivity while those with a high proportion of teamwork rated productivity to be continually high. No significant group differences were found between the two office types in general health, cognitive stress, salutogenic health indicators or pain in the neck, shoulder or back. The study highlights the importance of taking work characteristics into account in the planning and implementation process of an AFO. Flexible and interactive tasks seem more appropriate in an AFO, whereas individual tasks demanding concentration seem less fit.
This explorative comparison of different studies finds a pattern of office types that repeatedly show indications of negative influence on employees' welfare, but further studies are needed to clarify this.
Purpose – This explorative study aims to examine the impact of office type on employees' perception of managerial leadership, a largely unexplored area. A gender perspective is applied to examine whether women and men perceive leadership differently in different office types. Design/methodology/approach – Cross-sectional study is based on 5,358 office employees from the Swedish Longitudinal Occupational Study of Health in 2010. The employees worked in the seven different office types identified in contemporary office design: cell-offices, shared-room offices, small open plan offices, medium-sized open plan offices, large open plan offices, flex-offices, and combi-offices. Cell-office was used as reference in the analysis. Findings – Poorer ratings of leadership were found in shared-room offices, and better in medium-sized open plan offices. A tendency towards a gender difference in perceived leadership was found only in small open plan offices, which appear to be better for men and worse for women. Practical implications – The results suggest that the office environment has an influence on perceived managerial leadership. This means office design should be considered in relation to leadership style in order for an organization to be successful. Originality/value – To the authors' knowledge, no other study has investigated the relationship between office environment and managerial leadership.
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