Abstract-The increasing digitalization of business and society has led to drastic changes within companies. Nearly all enterprises are facing enormous challenges dealing with topics such as Industry 4.0/Industrial Internet. With the goal of supporting companies to handle these challenges and "move" in an Industry 4.0 environment, several frameworks or reference models already exist. Here, we share the results of a detailed analysis of selected Industry 4.0 models. In particular, we foster in our analysis Lean Production aspects since the basic principles of Lean Management/Lean Production in existence since the 1980s have yielded appropriate measures to optimize production. These principles can and should be addressed and included by Industry 4.0 models as well. Our study provides a classification of 31 Industry 4.0 models/frameworks as well as the identification of needs for further research to enhance existing Industry 4.0 models more holistically.
The aim of our study was to provide a contribution to the research field of the critical success factors (CSFs) of ERP projects, with a specific focus on smaller enterprises (SMEs). Therefore, we conducted a systematic literature review in order to update the existing reviews of CSFs. On the basis of that review, we led several interviews within German SMEs that have implemented ERP systems. As a result, we showed that all factors found in the literature also affected the success of ERP projects in SMEs. However, within those projects, technological factors gained much more importance compared to those factors that most influence the success of larger ERP projects. For SMEs, factors such as the Organizational fit of the ERP system as well as ERP system tests are even more important than Top management support or Project management, which were the most important factors for large-scale companies.
Abstract. The aim of our study was to gain insight into the research field of critical success factors (CSF) of enterprise resource planning (ERP) system implementation projects. Therefore, we conducted two literature reviews, more specifically systematic reviews of relevant articles in five different databases and among several international conference proceedings. Ultimately, we identified 320 relevant papers (144 single or multiple case studies, 118 surveys, and 58 literature reviews or articles from which CSFs can be derived). From these existing studies, we discovered 31 different CSFs for ERP system implementation projects. The top three factors identified are Top management support and involvement, Project management, and User training. However, most of the relevant papers focus on large enterprises. Only 37 papers explicitly focus on smaller and medium-sized enterprises (SMEs), which is clearly a research gap in this field.
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