The article empirically examines the experiences of managers and employees involved in talent management practices. Our empirical aim is to explore the ways in which high-potential employees might also be exposed to a degradation of their employment relationship. We make a theoretical contribution by analysing talent management practices through the conceptual lens of labour process theory. Labour process theory is part of a well-established Marxist approach and we extend this framework to analyse talent management practices in industrial capitalism to offer new insights into how these practices are changing the employment relationships via augmented managerial control and work intensification. Using an employer–employee perspective, we use qualitative data from three multinational companies based in Europe. Our findings indicate the widespread use of ‘softer’ forms of control, alongside work intensification and a general illusion of opportunity and expectations, thus degrading and hollowing out the employment relationship. In effect, talent management practices are increasing workplace pressure through uncompensated talent development activities and are paradoxically debilitating the employment relationships for the ‘talented’ employees.
The focus of this study is on the efficacy of talent management (TM) practices to the performance and operations of international businesses. There are relatively limited dedicated studies on the value and effectiveness of TM as an identifiable international practice and its contribution to international business. Anecdotal research and consultants' reports have argued for an increase in the return on investment where TM practices are aligned with the business strategy. Conceptually, human capital theory is adopted to explain investment in high potentials in addition to the resource‐based view, which help explain the development of internal sources of competitive advantage, which are rare, inimitable, nonsubstitutable, and valuable. This article builds on knowledge by qualitatively examining managerial experiences of TM practices within 17 European internationally operating businesses with employees ranging from 800 to 200,000. An exploratory qualitative approach is adopted, with semistructured interviews as the main data collection tool. Findings accentuate the significance of developing the most valuable source of competitive advantage—people. We argue that, if TM is effectively implemented can result in the development of unique competences, which can ease the burdens of cross‐border business challenges and lead to sustainable competitive advantage.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.