The authors conducted a worldwide survey to explore the experiences of higher education faculty who converted classes to distance learning during the COVID-19 pandemic. Most respondents experienced much higher workloads and stress than in face-to-face classes. Previous experience with Online Distance Learning (ODL) predicted positive faculty response. Less than half used a school-provided LMS, instead using a wide range of other technologies. Respondents said they learned the need for adaptability and good planning, emphasizing doing what it takes to serve their students. There was high variability in most answers, indicating that the experiences of individual teachers ranged widely between positive and negative. The researchers provide recommendations based on the findings, including the need for better ODL instructional design training as part of long-term professional development for faculty and remembering the importance of all student higher education experiences, many of which are beyond the scope of the actual classes.

The purpose of this study was to design and develop a theory-based summary writing online tool, named Summary Writing-Pal (SW-PAL), to assist English as a second language students in improving their summary writing. It also evaluates the effectiveness of SW-PAL in enhancing the students' summary writing performance and examines their perceptions about it. This mixed-method empirical study involved 53 English as a second language students majoring in computer science at a local university. Two intact groups were randomly chosen as the control and experimental groups with 26 and 27 students, respectively. The control group was taught using the conventional method, while the experimental group was taught using SW-PAL. Both groups were given a pre- and post-summary writing test. A Split-Plot Analysis of Covariance test was used to examine the effectiveness of the SW-PAL tool. A focus group interview was conducted to gather qualitative data on perceptions about the SW-PAL tool. Quantitative findings revealed that students' summary writing performance improved significantly due to the SW-PAL with a large effect size of .42. Qualitativewise, the users perceived SW-PAL to be useful as a motivating, challenging, and self-learning tool. Recommendations for practice for language instructors who wish to incorporate such a tool into their language instruction and suggestions for future research are discussed.

This paper focuses on the design and evaluation of a theory‐based computer‐assisted summary writing learning environment called Summary Writing‐PAL (SW‐PAL). The SW‐PAL was developed based on four aspects: summarizing strategies, learning theories, prior knowledge, and cognitive load. A quasi‐experiment that involved 58 undergraduates majoring in Computer Science was conducted to examine the effectiveness of SW‐PAL in writing summaries. Two intact classes were selected with 28 and 30 students in control and experimental groups, respectively. The conventional teaching approach was employed in the control group, whereas the SW‐PAL was introduced to the experimental group. Pretest and posttest were administrated to both groups. The findings indicated that SW‐PAL improved students' summary writing performance. A significant variance was noted between intrinsic and extraneous cognitive load among students with varying levels of English proficiency in the experimental group, signifying that the SW‐PAL is more suitable for students with lower language proficiency.

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<span lang="EN-US">This study investigated the challenges encountered by educators conducting online teaching during the COVID-19 pandemic in Malaysian and Indonesian higher learning institutions. Quantitative and qualitative methods were used to obtain information in this study. The respondents comprised 250 educators from Malaysian and Indonesian higher learning institutions. A self-developed Likert-scale online questionnaire was given to the respondents. The study findings revealed that Malaysian educators faced greater challenges in mental health, time management, and assessments. In comparison, Indonesian educators experienced more challenges in demonstrating compassion to students during online teaching. Educators in both countries encountered poor internet connectivity, lack of interaction and engagement with students, stress, and anxiety. Opportunities created by the COVID-19 pandemic comprise exploring and learning online teaching tools, producing online teaching and learning materials, conducting research, and writing research papers for publication. Recommendations for addressing online teaching challenges and suggestions for future research are also discussed.</span>