No número passado da RAE, de março de 1970, foram publicadas as partes: 1. Porque é Necessário o Planejamento dos Lucros no Banco?; e 2. A Implantação de um Sistema Efetivo de Planejamento de Lucros. O trabalho é concluído neste número com a publicação das partes 3 e 4. 3. O Sistema de Acompanhamento A preparação de um plano de lucros é apenas o primeiro passo para se estabelecer um sistema de planejamento de lucros. Se não se ti-. vesse que ir mais longe, inquestionàvelmente se ganharia uma compreensão bem mais profunda dos pormenores de uma emprêsa e das pessoas que a administram. Embora êstes benefícios certamente valham o tempo e a energia despendidos em alcançá-los, êles ainda não * Vice-Presidente Senior e Comptroller da Irving Trust Company of the City of New York. Originalmente publicado numa série de artigos na Revista Bankers Monthly, de agôsto a novembro de 1967, Chicago, EUA. Traduzidozpor EDUARDO MATARAZZO SUPLICY,Professor
Two male talkers, one using laryngeal voice, the other using esophageal voice, simulated five emotions for each of five sentences. A randomized audiotape presented three tokens of each utterance to 30 naive listeners. The judges identified the intended emotion of each sentence from a closed set of five labels; and in addition they indicated on a five-point scale the self-confidence with which they made their decision. The objective of the study was to determine whether esophageal voice could adequately convey intended emotion. Results show that given a superior esophageal speaker the emotion can be correctly identified at considerably greater than chance. As expected, ability to make accurate judgments is much better for the sentences from the laryngeal talker. Also, confidence ratings are generally much higher when the laryngeal talker is judged, irrespective of whether the judgment is correct or incorrect.
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