The objectives of this study were to investigate organization support received by employees during the COVID-19 lockdown and its effect on self-efficacy. The study was conducted in Sri Lanka during the COVID-19 lockdown; a sample of employees who performed work in the form of work-from-home responded to the survey questionnaire. The data were analysed using structural equation modelling techniques. The findings led to identify four organization support practices implemented during the COVID-19 lockdown. These were named as work collaboration and coordination, work direction, psychological wellness, and physical wellness. These four practices significantly enhanced the self-efficacy of employees. The findings of the study imply that the traditional theories of social cognitive theory and positive psychology have enduring theoretical resonance to better understand contemporary phenomena with novel applications.
PurposeThe study aims to investigate organization interventions experienced by employees during the lockdown for Coronavirus disease-2019 (COVID-19), and the effect of these organization interventions on hope.Design/methodology/approachThe respondents for the study were employees in full-time white-collar or professional job positions; they performed their job roles by way of work from home (WFH) in Sri Lanka during the COVID-19 lockdown. Structural equation modelling was used to analyse the data.FindingsResults showed that employees maintained high levels of hope while working from home. The study identified four organization interventions that (a) promote collaborative and coordinated work, (b) promote meaningful goals and a sense of social support, (c) alleviate psychological strain and (d) assist in maintaining physical health. These four organization interventions increased hope during the COVID-19 lockdown while working from home.Originality/valueThe literature calls for research on intervention studies explaining the promotion of hope. The present study was built on the theories of positive organizational behaviour, conservation of resources theory and hope theory. The findings support that these three traditional theories have lasting theoretical resonance in explaining present-day phenomena with unique applications.
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