Business Intelligence (BI) has been an object of study for many researchers around the world. From collecting, treating and storing data, to systems solutions, database administration, and analysis techniques applied to various fields such as retail, call centers, financial institutions, and telecommunication. This paper aims to present a small sample of what is possible to achieve by analyzing text data from academic papers by using the software R-project. The methodology consisted of analyzing a sample of the top 35 most relevant papers regarding Business Intelligence, obtained through an academic search engine and offered the results of this text mining study.
The growth in the use and application of information technology (IT) in supply chain management (SCM) can be attributed to the performance improvements and value creation in organizations. In this sense, there has been a considerable evolution of scientific investigations into this integration over the past few years. This paper seeks to review, in a comprehensive and updated manner, the available scientific literature on business processes benefiting from the application of IT in SCM between the years of 2009 and 2014. The study identifies and analyzes the benefiting processes, and the benefits obtained in SCM. The paper concludes that there is a window of opportunity for advances in processes related to the production and development of products or services.
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