This study evaluated antecedents to (a) African Americans' satisfaction with inpatient mental health service provision, (b) their willingness to attend aftercare appointments on discharge from the hospital, and (c) their primary therapists' satisfaction with the services they provided. Subjects were 121 African Americans recruited from the admissions unit of a psychiatric hospital serving a rural southern population. Results indicated that determinants of satisfaction with service provision included increased quality of life and perceived empathy. The only significant determinant of intent to comply with aftercare was perceived staff empathy. For the primary therapists, quality of life was positively related to service satisfaction, whereas low levels of symptom improvement and perceived empathy were negatively related to service provision satisfaction.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.