This article examines what happens when an employee makes the transition from one recognized gender category to another and remains in the same job. Drawing on in-depth interviews with transmen and transwomen in Texas and California, we illustrate how a new social gender identity is interactionally achieved in these open workplace transitions. While transgender people often are represented as purposefully adopting hyperfeminine or masculine gender identities post-transition, we find that our respondents strive to craft alternative femininities and masculinities. However, regardless of their personal gender ideologies, their men and women co-workers often enlist their transitioning colleague into gender rituals designed to repatriate them into a rigid gender binary. This enlistment limits the political possibilities of making gender trouble in the workplace, as transgender people have little leeway for resistance if they wish to maintain job security and friendly workplace relationships.
Upscale retail stores prefer to hire class-privileged workers because they embody particular styles and mannerisms that match their specialized brands. Yet retail jobs pay low wages and offer few benefits. How do these employers attract middle-class workers to these bad jobs? Drawing on interviews with retail workers and Bourdieu’s theory of habitus, the authors find that employers succeed by appealing to their consumer interests. The labor practices we identify contribute to the re-entrenchment of job segregation, race and gender discrimination, and fetishism of consumption. The conclusion argues against rewarding aesthetic labor and suggests other rationales for upgrading low-wage retail employment.
Drawing from the perspectives of transgender individuals, this article offers an empirical investigation of recent critiques of West and Zimmerman’s “doing gender” theory. This analysis uses 19 in-depth interviews with transpeople about their negotiation and management of gendered interactions at work to explore how their experiences potentially contribute to the doing, undoing, or redoing of gender in the workplace. I find that transpeople face unique challenges in making interactional sense of their sex, gender, and sex category and simultaneously engage in doing, undoing, and redoing gender in the process of managing these challenges. Consequently, I argue that their interactional gender accomplishments are not adequately captured under the rubric of “doing gender” and suggest instead that they be understood as “doing transgender.” This article outlines the process of and consequences of “doing transgender” and its potential implications for the experience of and transformation of gender inequality at work.
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