This study examined the association between supervisors' mentoring and verbal aggression and their subordinates' perceived communication satisfaction, job satisfaction, and organizational commitment. The findings of the 200 full-time working adults who participated in the study supported prior research indicating positive relationships between mentoring behaviors by supervisors and their subordinates' communication satisfaction, organizational commitment, and job satisfaction, and negative relationships between supervisors' verbal aggression and their subordinates' communication satisfaction, organizational commitment, and job satisfaction. Results of a regression analysis indicated that supervisors' verbal aggression was a greater negative predictor of subordinates' outcomes than was mentoring a positive predictor, supporting the presence of a negativity bias in the supervisor-subordinate relationship. Additionally, path analysis indicated that communication satisfaction fully mediated the relationship between supervisor mentoring and subordinate organizational commitment, whereas communication satisfaction served as a suppressor between mentoring and subordinate job satisfaction.

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This study examined the associations between students' self-reported verbal aggressiveness and argumentativeness and their perceptions of student BATs (Golish, 1999) as appropriate and effective as well as how likely they were to use each BAT. Participants were 187 undergraduate students enrolled in communication courses at a large MidAtlantic university. Students' verbal aggressiveness appears to influence their perceptions of BATs use as appropriate (6 of the 19 possible associations were significant) and effective (5 of the 19 possible associations were significant). Fewer associations found between students' argumentativeness and perceptions of BATs use as effective (1 of the 19 possible) indicate argumentativeness exerts less influence on students' perceptions. Together, students' verbal aggressiveness and perceptions of BATs use as appropriate and effective were significant predictors of students' likelihood to use prosocial and antisocial BATs. Student argumentativeness did not contribute to students' BATs use.