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Although research has clearly demonstrated that specific and timely feedback to individuals is beneficial to task performance, little attention has been paid to the content of the feedback on the most typical type of work tasks-tasks in which high performance along both quality and quantity dimensions is desired and in which quality and quantity are inversely related at high levels of performance. In a two-phased study, this research placed one group of 132 subjects on a task that required both quality and quantity performance. Performance feedback was then presented on either quality or quantity, or on both dimensions. In a second set of conditions the same types of feedback were made available to 90 subjects, but the subjects were now free to access or not to access the feedback. The results showed that the nature of the feedback affected performance on both dimensions and that allowing feedback choice improved overall performance. Results are discussed in terms of the benefits of feedback choices on multifaceted performance tasks.

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