Having in view the fast diffusion of the Balanced Scorecard since its development in the 1990s, as well as your application in various industrial sectors, this paper aims to present a literature review on the alignment of this performance measurement system with the Supply Chain Management. This research was motivated by the finding of an increase in the annual number of papers published over the years. Through a literature review 43 papers related to the theme were localized in databases SCIELO, SCOPUS and Web of Science. Key metrics, methodological procedures most used for developing the papers localized, benefits and limitations of using the system, as well as research gaps indicated for future works are presented. The main contribution of this research focuses on condense into a single
Currently, the activities of the planning and control of companies are becoming increasingly complex and the managers of this area are constantly pressured to reduce operating costs, maintain inventories at adequate levels, to meet fully the demand of customers, and to respond effectively to the changes that occur. The planning and scheduling task is important for most companies, so according to some authors, there is a need for further analysis of the practical use of production planning and control systems. Within the context of production planning and control systems developments, in the 1990s were launched the APS systems, which represent an innovation when compared to their predecessors. This paper intended to provide through a literature review, the
A competitividade entre as empresas exige que busquem por alternativas não só na garantia por produtos melhores aos clientes, mas também no que se refere ao processo produtivo sem desperdícios e elevados custos. O presente trabalho apresenta a implementação da metodologia Seis Sigma como meio de obtenção de melhores resultados na qualidade do processo produtivo e como uma mudança organizacional para com a resolução de problemas. A pesquisa foi realizada através de um estudo de caso, na qual foram coletados dados e informações pertinentes para a proposição e implantação de melhorias. O modelo DMAIC foi utilizado para a coordenação das etapas, assim como a utilização de ferramentas da qualidade dentro de cada uma das etapas. Destaca-se a obtenção de resultados satisfatórios com relação a eliminação do problema do peso do presunto fora da especificação, a elevação do nível sigma de 1,16 para 3,24, bem como, o conhecimento fornecido a todos os colaboradores do setor sobre a importância de realizar melhorias, ficam como um primeiro passo para a mudança do setor.
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