PurposeThe aims of this paper are to share how one cohort of tourism practitioners viewed the transformative change needed within the tourism industry and to explore the implications for leadership in the future.Design/methodology/approachThe research design is based on a virtual whiteboard brainstorming activity incorporating both the individual and collective thinking of 20 participants in a global cohort class. Using conversational techniques to elicit cognitive knowledge and felt experience, the methodology generates shared understandings about the opportunities and challenges of implementing regenerative tourism.FindingsThe conversations reported in the findings of this paper provide important insights into the challenges and opportunities faced by tourism professionals as enablers of regenerative tourism. Findings included, first, that participants within the course demonstrated characteristics of transformational leadership including a strong moral positioning, embodied self-awareness, collaboration and collective action. Second, specific points of inertia that impede regenerative tourism are identified including embedded culture, power and organisational structures. Third, professionals are calling for practical tools, new frames of reference, and examples to help communicate regenerative tourism.Research limitations/implicationsThis is a viewpoint, not a research paper. Nonetheless, it provides a rich vein of future research in terms of disruptive pedagogy, potentially gendered interest in regenerative tourism, issues of transforming the next generation and power.Practical implicationsGovernance, organisational, destination management strategies, planning and policy frameworks, individual issues as well as contradictions within the tourism system were revealed. Transformative change in an uncertain future requires transformational leadership, characterised by moral character and behaviours that trigger empowered responses.Originality/valueThis paper shares insights from a unique global cohort class of tourism professionals wherein the challenges and opportunities for regenerative tourism are identified. The methodology is unusual in that it incorporates both individual and collective thinking through which shared understandings emerge.
A partir del análisis cualitativo de entrevistas semiestructuradas, se identifica cómo los viajeros independientes que visitan la ciudad de Guayaquil utilizan su teléfono inteligente y cómo su uso influye en su propia experiencia de viaje. Los resultados indican que los turistas entrevistados en Guayaquil usan el teléfono inteligente para comunicarse con personas, principalmente de su lugar de origen y para buscar información. Respecto a la experiencia de viaje, los participantes relacionaron el empleo de su teléfono inteligente en el destino con sentimientos de seguridad, comodidad y placer: seguridad porque los visitantes pueden identificar con precisión dónde están; comodidad porque pueden conjugar varias funciones como comunicación, cámara de fotos y música en un solo aparato, lo que disminuye la cantidad de cosas que se debe traer en el equipaje; y placer, ya que poder interactuar con familiares y amigos para compartir cada etapa del viaje contribuye a construir experiencias positivas del mismo.PalabRas clave: Teléfono inteligente, turismo, experiencia de viaje, aplicaciones móviles, Guayaquil.(Des)conexión durante el viaje turístico: uso de smartphones por parte de viajeros independientes en la ciudad de Guayaquil
This chapter approaches overtourism as a means to analyse the impacts and limits of late capitalistic tourism development in and around the wilderness protected areas of the Galápagos Islands. Qualitative content analysis points towards three emergent themes: (i) rapid diversification of the land-based tourism economy of the Galápagos; (ii) political ambivalence towards the governance of tourism growth and conservation rationale; and (iii) radical shifts in online representation patterns of the Galápagos as a tourist destination occurring through branding and advertisements. Finally, a discussion is opened over the foreseeable outcomes of tourism saturation narratives implanted far beyond metropolitan localities and European urban tourism hotspots.
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