Medium and large industries are vital businesses that have an important role in economic development and growth in Indonesia, with abundant job opportunities available in these industrial sectors. This study aims to examine the effect of supplier integration, internal integration, and relationship management to customer relationships on operational performance and business performance, and the role of operational performance variables as a mediation. The data taken were 210 respondents involved in various industries in Central Java, Indonesia and then analyzed and processed using IBM SPSS Statistic software version 24 and Smart PLS 3.0 (Smart Partial Least Square). The sampling technique used in this study was purposive sampling. Data obtained directly from respondents who met the characteristics of the population determined by distributing questionnaires. Based on the test analysis results, it was found that the supplier integration, internal integration, and relationship management to customer variables had a significant positive relationship on operational performance and business performance. It was also observed that operational performance mediated the effect of supplier integration, internal integration, and relationship management to customer on business performance.
There are three hypotheses about structure-conduct-performance paradigm; traditional hypothesis, differentiation hypothesis and efficiency hypothesis. The objective of this research is to examine how strong the influence of market structure in banking performance. This study uses the fix effect model by applying the Weiss model. This research also tries to prove whether market share and concentration in the banking industry as a proxy to efficiency. The result of the panel data analysis conducted on a sample of 15 biggest commercial banks over the period from 2009 to 2018 is strongly reject the traditional hypothesis. The empirical findings suggest that market concentration has a negative correlation between profitability, it means that Indonesian banking industry strongly reject the traditional hypothesis and support efficiency hypothesis and there is a positive correlation between market share and profitability, supports the differentiation hypothesis.
The case study has derived from an Indonesian geothermal company established in 2008 that focused on one of its projects located in a mining site at Muara Laboh, Solok Selatan, Sumatra Barat, Indonesia. The purpose of this research is to identify the nature and form of Corporate Social Responsibility (CSR) initiatives conducted by the company at the Muara Laboh site; determine stakeholder contribution to the sustainability of CSR outcomes; analyse the relationship between stakeholders and the company; analyse the expectation differences between the company, stakeholder, and CSR/Stakeholder theory; identify future agenda development on the next stakeholder program; gives a reference for the subsequent research regarding a sustainable CSR program. The research method used in this research was a qualitative case study with a semi-structured interview as the source of primary data, where the population of this research was stakeholders of the company, with the method of purposive sampling for attaining the information. The study was imperative to learn the effectiveness of the company’s CSR in supporting stakeholders of the upstream supply chain. The result showed that the company has effectively implemented CSR for local communities in the Muara Laboh mining area. Moreover, local communities have had a good relationship and felt helped since the company came to their villages. However, there has been some expectation discrepancy between the company and local people. The distinction happened because the locals wanted material things such as donations and infrastructure. Nevertheless, they need more economic empowerment programs that can support sustainability or programs that can generate long-term benefits, not only material things that will run out if not used properly
The aim of this study is to investigate the correlation of ‘home country’ culture that affects cross-cultural and diversity management strategies. The study used a qualitative method with a phenomenological approach. Cultural framework introduced by Browaeys & Price was utilized to analyze cultural elements. Data collection was conducted through qualitative interviews with foreign expatriates from South Asia region and local Javanese employees who have direct contact with the expatriates. The results showed that, home country cultural background influence the cross-cultural and diversity management strategy in several cultural aspects. There is a strong company value in their managerial activities. It was also found that managers recognize and accept these differences, so that managers see diversity as an advantage.
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