We address personalization issues of image captioning, which have not been discussed yet in previous research. For a query image, we aim to generate a descriptive sentence, accounting for prior knowledge such as the user's active vocabularies in previous documents. As applications of personalized image captioning, we tackle two post automation tasks: hashtag prediction and post generation, on our newly collected Instagram dataset, consisting of 1.1M posts from 6.3K users. We propose a novel captioning model named Context Sequence Memory Network (CSMN). Its unique updates over previous memory network models include (i) exploiting memory as a repository for multiple types of context information, (ii) appending previously generated words into memory to capture long-term information without suffering from the vanishing gradient problem, and (iii) adopting CNN memory structure to jointly represent nearby ordered memory slots for better context understanding. With quantitative evaluation and user studies via Amazon Mechanical Turk, we show the effectiveness of the three novel features of CSMN and its performance enhancement for personalized image captioning over state-of-the-art captioning models.

Knowledge-grounded dialogue is a task of generating an informative response based on both discourse context and external knowledge. As we focus on better modeling the knowledge selection in the multi-turn knowledge-grounded dialogue, we propose a sequential latent variable model as the first approach to this matter. The model named sequential knowledge transformer (SKT) can keep track of the prior and posterior distribution over knowledge; as a result, it can not only reduce the ambiguity caused from the diversity in knowledge selection of conversation but also better leverage the response information for proper choice of knowledge. Our experimental results show that the proposed model improves the knowledge selection accuracy and subsequently the performance of utterance generation. We achieve the new state-of-the-art performance on Wizard of Wikipedia (Dinan et al., 2019) as one of the most large-scale and challenging benchmarks. We further validate the effectiveness of our model over existing conversation methods in another knowledge-based dialogue Holl-E dataset (Moghe et al., 2018).

We address the problem of abstractive summarization in two directions: proposing a novel dataset and a new model. First, we collect Reddit TIFU dataset, consisting of 120K posts from the online discussion forum Reddit. We use such informal crowd-generated posts as text source, in contrast with existing datasets that mostly use formal documents as source such as news articles. Thus, our dataset could less suffer from some biases that key sentences usually locate at the beginning of the text and favorable summary candidates are already inside the text in similar forms. Second, we propose a novel abstractive summarization model named multilevel memory networks (MMN), equipped with multi-level memory to store the information of text from different levels of abstraction. With quantitative evaluation and user studies via Amazon Mechanical Turk, we show the Reddit TIFU dataset is highly abstractive and the MMN outperforms the state-ofthe-art summarization models. The code and dataset are available at http://vision. snu.ac.kr/projects/reddit-tifu.

We address personalized image captioning, which generates a descriptive sentence for a user's image, accounting for prior knowledge such as her active vocabularies or writing style in her previous documents. As applications of personalized image captioning, we solve two post automation tasks in social networks: hashtag prediction and post generation. The hashtag prediction predicts a list of hashtags for an image, while the post generation creates a natural post text consisting of normal words, emojis, and even hashtags. We propose a novel personalized captioning model named Context Sequence Memory Network (CSMN). Its unique updates over existing memory networks include (i) exploiting memory as a repository for multiple types of context information, (ii) appending previously generated words into memory to capture long-term information, and (iii) adopting CNN memory structure to jointly represent nearby ordered memory slots for better context understanding. For evaluation, we collect a new dataset InstaPIC-1.1M, comprising 1.1M Instagram posts from 6.3K users. We further use the benchmark YFCC100M dataset to validate the generality of our approach. With quantitative evaluation and user studies via Amazon Mechanical Turk, we show that the three novel features of the CSMN help enhance the performance of personalized image captioning over state-of-the-art captioning models.

We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for maintaining consistency. However, such additional labels and training can be demanding. Also, we find even the bestperforming persona-based agents are insensitive to contradictory words. Inspired by social cognition and pragmatics, we endow existing dialogue agents with public self-consciousness on the fly through an imaginary listener. Our approach, based on the Rational Speech Acts framework (Frank and Goodman, 2012), can enforce dialogue agents to refrain from uttering contradiction. We further extend the framework by learning the distractor selection, which has been usually done manually or randomly. Results on Dialogue NLI (Welleck et al., 2019) and PersonaChat (Zhang et al., 2018) dataset show that our approach reduces contradiction and improves consistency of existing dialogue models. Moreover, we show that it can be generalized to improve contextconsistency beyond persona in dialogues.

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i) identifying which word is the cause for the other's emotion from his or her utterance and (ii) reflecting those specific words in the response generation. However, previous approaches for recognizing emotion cause words in text require sub-utterance level annotations, which can be demanding. Taking inspiration from social cognition, we leverage a generative estimator to infer emotion cause words from utterances with no word-level label. Also, we introduce a novel method based on pragmatics to make dialogue models focus on targeted words in the input during generation. Our method is applicable to any dialogue models with no additional training on the fly. We show our approach improves multiple best performing dialogue agents on generating more focused empathetic responses in terms of both automatic and human evaluation.

Knowledge is now starting to power neural dialogue agents. At the same time, the risk of misinformation and disinformation from dialogue agents also rises. Verifying the veracity of information from formal sources are widely studied in computational fact checking. In this work, we ask: How robust are fact checking systems on claims in colloquial style? We aim to open up new discussions in the intersection of fact verification and dialogue safety. In order to investigate how fact checking systems behave on colloquial claims, we transfer the styles of claims from FEVER (Thorne et al., 2018) into colloquialism. We find that existing fact checking systems that perform well on claims in formal style significantly degenerate on colloquial claims with the same semantics. Especially, we show that document retrieval is the weakest spot in the system even vulnerable to filler words, such as "yeah" and "you know". The document recall of WikiAPI retriever (Hanselowski et al., 2018) which is 90.0% on FEVER, drops to 72.2% on the colloquial claims. We compare the characteristics of colloquial claims to those of claims in formal style, and demonstrate the challenging issues in them.

We address the problem of abstractive summarization in two directions: proposing a novel dataset and a new model. First, we collect Reddit TIFU dataset, consisting of 120K posts from the online discussion forum Reddit. We use such informal crowd-generated posts as text source, in contrast with existing datasets that mostly use formal documents as source such as news articles. Thus, our dataset could less suffer from some biases that key sentences usually locate at the beginning of the text and favorable summary candidates are already inside the text in similar forms. Second, we propose a novel abstractive summarization model named multi-level memory networks (MMN), equipped with multi-level memory to store the information of text from different levels of abstraction. With quantitative evaluation and user studies via Amazon Mechanical Turk, we show the Reddit TIFU dataset is highly abstractive and the MMN outperforms the stateof-the-art summarization models.