Deep learning has improved performance on many natural language processing (NLP) tasks individually. However, general NLP models cannot emerge within a paradigm that focuses on the particularities of a single metric, dataset, and task. We introduce the Natural Language Decathlon (decaNLP), a challenge that spans ten tasks: question answering, machine translation, summarization, natural language inference, sentiment analysis, semantic role labeling, relation extraction, goal-oriented dialogue, semantic parsing, and commonsense pronoun resolution. We cast all tasks as question answering over a context. Furthermore, we present a new multitask question answering network (MQAN) that jointly learns all tasks in decaNLP without any task-specific modules or parameters. MQAN shows improvements in transfer learning for machine translation and named entity recognition, domain adaptation for sentiment analysis and natural language inference, and zero-shot capabilities for text classification. We demonstrate that the MQAN's multi-pointer-generator decoder is key to this success and that performance further improves with an anti-curriculum training strategy. Though designed for decaNLP, MQAN also achieves state of the art results on the WikiSQL semantic parsing task in the single-task setting. We also release code for procuring and processing data, training and evaluating models, and reproducing all experiments for decaNLP.

Currently used metrics for assessing summarization algorithms do not account for whether summaries are factually consistent with source documents. We propose a weakly-supervised, model-based approach for verifying factual consistency and identifying conflicts between source documents and a generated summary. Training data is generated by applying a series of rule-based transformations to the sentences of source documents. The factual consistency model is then trained jointly for three tasks: 1) identify whether sentences remain factually consistent after transformation, 2) extract a span in the source documents to support the consistency prediction, 3) extract a span in the summary sentence that is inconsistent if one exists. Transferring this model to summaries generated by several state-of-the art models reveals that this highly scalable approach substantially outperforms previous models, including those trained with strong supervision using standard datasets for natural language inference and fact checking. Additionally, human evaluation shows that the auxiliary span extraction tasks provide useful assistance in the process of verifying factual consistency.

Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified approach leads to state-of-the-art performance on the MultiWOZ dataset. SimpleTOD is a simple approach to task-oriented dialogue that uses a single causal language model trained on all sub-tasks recast as a single sequence prediction problem. This allows SimpleTOD to fully leverage transfer learning from pre-trained, open domain, causal language models such as GPT-2. SimpleTOD improves over the prior state-of-the-art by 0.49 points in joint goal accuracy for dialogue state tracking. More impressively, SimpleTOD also improves the main metrics used to evaluate action decisions and response generation in an end-to-end setting for task-oriented dialog systems: inform rate by 8.1 points, success rate by 9.7 points, and combined score by 7.2 points.Preprint. Under review.

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The scarcity of comprehensive up-to-date studies on evaluation metrics for text summarization and the lack of consensus regarding evaluation protocols continues to inhibit progress. We address the existing shortcomings of summarization evaluation methods along five dimensions: 1) we reevaluate 12 automatic evaluation metrics in a comprehensive and consistent fashion using neural summarization model outputs along with expert and crowd-sourced human annotations, 2) we consistently benchmark 23 recent summarization models using the aforementioned automatic evaluation metrics, 3) we assemble the largest collection of summaries generated by models trained on the CNN/DailyMail news dataset and share it in a unified format, 4) we implement and share a toolkit that provides an extensible and unified API for evaluating summarization models across a broad range of automatic metrics, 5) we assemble and share the largest and most diverse, in terms of model types, collection of human judgments of model-generated summaries on the CNN/Daily Mail dataset annotated by both expert judges and crowd source workers. We hope that this work will help promote a more complete evaluation protocol for text summarization as well as advance research in developing evaluation metrics that better correlate with human judgements.

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