Currently the model is being utilized in an action research study to evaluate the role of leaders in the practice setting of long-term care. While some of the connecting concepts have been identified in the present study, more work needs to be done to unravel these connections in further study of leaders in practice.
Aims and objectives: To implement and evaluate the effect of using the Person-Centred Situational Leadership Framework to develop person-centred care within nursing homes.Background: Many models of nursing leadership have been developed internationally in
Objective
The aim of the study was to evaluate a technological solution in the form of an App to implement and measure person-centredness in nursing. The focus was to enhance the knowledge transfer of a set of person-centred key performance indicators and the corresponding measurement framework used to inform improvements in the experience of care.
Design
The study used an evaluation approach derived from the work of the Medical Research Council to assess the feasibility of the App and establish the degree to which the App was meeting the aims set out in the development phase. Evaluation data were collected using focus groups (n = 7) and semi-structured interviews (n = 7) to capture the impact of processes experienced by participating sites.
Setting
The study was conducted in the UK and Australia in two organizations, across 11 participating sites.
Participants
22 nurses from 11 sites in two large health care organizations were recruited on a voluntary basis.
Intervention
Implementing the KPIs and measurement framework via the APP through two cycles of data collection.
Main Outcome Measures
The main outcome was to establish feasibility in the use of the App.
Results
The majority of nurse/midwife participants found the App easy to use. There was broad consensus that the App was an effective method to measure the patient experience and generated clear, concise reports in real time.
Conclusions
The implementation of the person-centred key performance indicators using the App enhanced the generation of meaningful data to evidence patient experience across a range of different clinical settings.
Aims
To explore the utility and feasibility of implementing eight person‐centred nursing key performance indicators in supporting community nurses to lead the development of person‐centred practice.
Background
Policy advocates person‐centred health care, but few quality indicators exist that explicitly focus on evaluating person‐centred practice in community nursing. Current quality measurement frameworks in the community focus on incidences of poor or missed opportunities for care, with few mechanisms to measure how clients perceive the care they receive.
Methods
An evaluation approach derived from work of the Medical Research Council was used, and the study was underpinned by the Person‐centred Practice Framework. Participatory methods were used, consistent with person‐centred research.
Results
Data were thematically analysed, revealing five themes: giving voice to experience; talking the language of person‐centredness; leading for cultural change; proud to be a nurse; and facilitating engagement.
Conclusions
The findings suggest that implementing the eight person‐centred nursing key performance indicators (KPIs) and the measurement framework is feasible and offers a means of evidencing person‐centredness in community nursing.
Implications for Nursing Management
Person‐centred KPI data, used alongside existing quality indicators, will enable nurse managers to evidence a high standard of care delivery and assist in the development of person‐centred practice.
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