Nowadays, it is impossible to bypass the fact that digitization, robotics and automation of work are becoming an increasingly important part of our living and business. It becomes crucial, especially in urban areas, to identify new operational models that could be applied for last mile deliveries, where increasing of city logistics sustainability is being the main goal. Drones have been widely acknowledged as a promising technology in many fields and industries, especially for the delivery of medical and aid packages in humanitarian and healthcare logistics. In this study, we present the project of Post of Slovenia, which aimed to implement first delivery drone to the fleet to access hard-to-access locations. Slovenian Post aims to create innovative, cost-efficient and market-led business environment for the development and take-up of new drone services and technologies within the Slovenian’s internal market. As the national legislation in this area is still relatively unregulated, Post of Slovenia has actively contacted with the national authorities, which are the drafters of the relevant legislation, in order to accelerate the introduction of delivery drones into Slovenian airspace.
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