In recent years a technological and sociological paradigm shift has taken place in the Internet that is often referred to as Web 2.0. Companies and individuals have started to adapt existing Web sites to the new standards and principles and created new types of Web services and communities. The tourism domain is no exception to this trend-new tourism communities emerged and long-established ones integrated new features to keep up with this trend. In this paper we are evaluating eight tourism communities with respect to Web 2.0. Each community is evaluated based on a criteria catalogue that draws ideas from online community studies. The findings are discussed in the context of the tourist life cycle that is structured in a pre-trip, on-site and after-trip phase. The value for the traveller is highlighted for each phase and potential problems are discussed.

The aim of the research project SEMAMO (Semantic Market Monitoring) is to make use of the increasingly growing information available at Web-based sales and marketing channels for market research. This is accomplished by using semiautomatic analyses in combination with semantic domain models, where the latter guide the statistical processing flow and the statistical results feed back to the domain model. SEMAMO is based on the assumption that the Web may serve as a "picture" of the reality and that the respective online channels map-in an accurate and timely manner-market developments in terms of product descriptions, distribution, promotions, and price developments. In this article we describe the background as well as the general approach and report on our first results.

-Knowledge regarding closed projects is not sufficiently reused while planning new projects to improve the quality of project management processes. The reason is that current project management systems mainly support the ongoing project phase and do not explicitly consider the initiating and closing phase of a project management life cycle. By implementing semantic technologies within an existing open source project management system, these weaknesses can be improved. This system incorporates and links historical project knowledge that contributes to a more effective setup of upcoming projects. To design, develop and implement such a system we conducted interviews with IT companies regarding the strengths and weaknesses of the project management systems in use. On the basis of the interviews we identified three scenarios, which deal with the most common problems of project management, such as consistent data storage and how to retrieve information. These scenarios, described in this paper, are used as requirements and to evaluate the designed prototype.

No abstract