E-government can be a useful tool for governments to improve relationships with their citizens. However, citizen trust in government and the Internet technology is necessary for broad adoption of e-government. Using a survey, this study examines the trust level of digital natives in Nepal in their government and the Internet technology in general. The trust level in government comprises both relational trust and institutional trust and the relational trust is subdivided into three aspects: competency, benevolence, and integrity. This study also investigates respondents Internet and social media usage behavior and their likelihood to adopt e-government if social media is used in government-citizen communication. Results show that respondents have a low level of competence and benevolence trust in Nepalese government whereas their level of integrity and institutional trust in government was extremely low. Although respondents generally used the Internet and social media more than four hours a day, most have not used or seldom used egovernment websites. Respondents' positive attitude towards government's presence on social networking websites provides an excellent opportunity for Nepalese government to harness the potential of social media. To supplement the views of digital natives, two business website owners and two government officials in Nepal were also interviewed. Interviewees were positive of the benefits the Nepalese government could gain by being presence on social media, especially in terms of promoting transparency. Some also suggested that Nepalese government needs to consider developing e-government applications in local language.
In the past, tourism has played an important role in elevating socio-economic status of least developed countries. As a result, many least developed countries have developed national tourism Web portals in order to endorse tourism sector on the Internet. Search engines have become the most preferred way of seeking information on the Internet. Therefore, national tourism portal's visibility on search engines is crucial for Nepal because tourism is the major source of foreign income earnings. The objective of this study is to evaluate search engine visibility of Nepal Government's national tourism Web portal. The study is mainly divided into three parts. The first part of the study starts with identification of keywords that were previously used by tourists to search information related to Nepal prior to their travel. The frequently occurring keywords were then used to conduct the search engine ranking analysis of the portal. The second part of the study examined the portal's home page against popular search engine optimization guidelines that are prescribed to improve Website's search engine visibility. The third part of the study investigated Nepal government's effectiveness towards utilizing the World Wide Web to market the portal. The findings showed that the portal had low search engine visibility, minimally conformed to search engine optimization guidelines, and the Web was not effectively used to market the portal.
The aim of this paper is to evaluate 27 central government websites of the government of Nepal using web-based analysis tool called "Bobby". The evaluation is based on the Web Content Accessibility guidelines (WCAG) provided by the World Wide Web Consortium (W3C). The results of the evaluation, the importance of Web accessibility and recommendations for improvement are highlighted in the paper.
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