The factors of Cloud computing (CC) adoption among small and medium enterprises (SMEs) have not been identified in the Jordanian context. Therefore, the aim of this study is to examine the factors influencing the adoption of CC in SMEs in Jordan. Through an extensive review of the literature, the research model was constructed based on the TOE framework. In order to validate the research model and test the proposed hypotheses, a quantitative research methodology followed in which a survey questionnaire was utilized to collect the data. Out of the 350 distributed questionnaires, 92 questionnaires were valid for the analysis. The PLS-SEM technique was used for the data analysis. The results approved the influence of six variables on the adoption of CC by manufacturing SMEs in Jordan, namely; compatibility, security, top management support, technological readiness, prior IT experience, and competitive pressure. Only the influence of the perceived benefits has not been supported. The study has theoretical implications and practical implications to SMEs in Jordan.
Abstract:Mobile learning refers to obtainment or provision of educational curriculum through personal pocket devices online. In the present study, a service quality model based on the Information System (IS) Success Model is proposed for university m-learning in Jordan, a developing country. This study was conducted through three phases; first, information concerning the students' perception of m-learning services was obtained through a questionnaire distributed to 360 students hailing from different colleges of the Jordan University of Science and Technology (JUST). The second phase involved the measurement of Service Quality (SQ) through Interface Design, Reliability, Responsiveness, Trust and Personalisation, and the measurement of the causal relationship between the learners' perceived service quality and Learner's Satisfaction. Finally, in the third phase, the m-learning system prototype (MLSP) was developed with the help of Rapid Application Development (RAD) technique and object-oriented (OO) approach. The prototype was developed, tested and employed in JUST at Jordan.Keywords: service quality; information system success model; interface design; reliability; responsiveness; trust and personalisation; learner's satisfaction.
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