In Technology Management, the assessment of new digital technologies is a challenging process. Most assessments are focusing on cost & benefit. These approaches often fail because main points are neglected. In this paper, the holistic approach of "The Five Dimensions of Digital Technology Assessment" will be described with the example of RPA (Robotic Process Automation). RPA is one of the most promising technologies to save data processing efforts in the office. The Five Dimensions of RPA Assessment is performed by assessing the benefits, technology readiness, usability, company readiness, and the costs that burden the company in the RPA implementation.
This research aims to establish an assessment tool for assessing the readiness of small and medium enterprises (SME) in industry 4.0. The assessment of the current and future status is crucial for companies to decide on the right strategy and actions on the road to a digital company. First will be compared existing tools such as: IMPULS (VDMA), PwC and Uni-Warwick. On that basis, a tool for SME will be introduce. The tool has 12 categories: data sharing, data storage, data quality, data processing, product design and development, smart material planning, smart production, smart maintenance, smart logistic, IT security, machines readiness and communication between machines. Those categories are grouped into three: data, software and hardware. Each category has five levels of readiness (from 1 to 5), with particular criteria that refer to literature studies and expert’s opinion.
Diese Veröffentlichung ist der zweite Teil zu KI-Studien für KMU. Im ersten Teil wurden Herausforderungen beschrieben. In diesem zweiten Beitrag wird ein Bewertungsinstrument vorgestellt. Im Bereich des Technologiemanagements ist die Bewertung neuer digitaler Technologien ein anspruchsvoller Prozess. Die meisten Bewertungen konzentrieren sich auf Kosten und Nutzen. Diese Ansätze scheitern oft, weil wesentliche Punkte vernachlässigt werden. In diesem Beitrag wird der ganzheitliche Ansatz der „Five Dimension of Digital Technology Assessment Cycle“ am Beispiel von KI beschrieben. Der „5-Dimensionen Assessment Cycle“ beginnt mit dem Nutzen, bewertet die Technologiebereitschaft und die Usability, fährt fort mit der Unternehmensbereitschaft und endet mit der Bewertung der Kosten.
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