Like many other professionals, career development practitioners (CDPs) in British Columbia were forced to transition their services to virtual delivery at the beginning of the COVID-19 pandemic. In 2012, a BC Centre for Employment Excellence sponsored study found that among various delivery methods, virtual services were least preferred by practitioners (Neault & Pickerell, 2013). The rapid shift to virtual work in 2020, unsurprisingly, left CDPs uneasy, unprepared, and unaware of how best to move forward. This research conducted a needs assessment of CDPs through a comprehensive survey based on the new pan-Canadian competency framework (Canadian Career Development Foundation [CCDF], 2021) and nine focus groups with practitioners working with underrepresented populations in the workforce. We found a small effect of age on how difficult CDPs found the move to virtual services - older CDPs found it more difficult than younger CDPs - and numerous areas of challenge for practitioners of all demographics. This report identifies which areas and competencies of service delivery have become easier for CDPs since the move to virtual services, and which areas have become harder, supporting survey results with focus group conversations.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.