Over the last decade, the unsustainability of the current economic model, based on the so-called take-make-dispose paradigm, has emerged. In particular, the agro-food sector (AFS) has been severely affected by such problems as resource scarcity and food loss and waste generation along the supply chain. In addition, climate change and biodiversity loss have helped to define an imperative paradigm shift towards a circular economy. Recently, with the publication of Sustainable Development Goals (SDGs), the scientific research examining the adoption of circular economy (CE) models and tools has increased. In this context, the importance of shifting towards a circular economy has become urgent. In this paper, a systematic literature review (SLR) was performed to investigate the state-of-the-art research related to the adoption of circular economy models and tools along the agro-food supply chain. Furthermore, this review highlights that, due to the complexity of the agri-food supply chain, it is almost utopian to define a unique circular economy model for the whole sector. In addition, it emerges that future researches should be concentrated on the integration of different stages of the supply chain with circular economy models and tools in order to create a closed-loop agri-food system.

PurposeThis paper investigates the extent to which the COVID-19 pandemic has accelerated service innovation in the restaurant sector. It explores the use of digital technologies (DT) as a safety-empowerment and resilient strategy in the food-service industry during the pandemic. It also investigates the impact of DT on customers' risk perception (CRP) and customers' intention to go to restaurants (CIR) in Italy.Design/methodology/approachBased on the theory of planned behaviour and perceived risk theory, this study investigates a sample of customers residing in Italy. Multiple regression and mediation analyses are conducted to test the research hypotheses, adapting the logic model developed. Using the bootstrapping technique, this study also explores whether the pandemic has moderated the relationship among several variables adapted from the literature. Robustness tests are also performed to corroborate the analysis.FindingsThe pandemic has accelerated the food-service industry's digital transformation, forcing restauranteurs to implement DT to survive. Findings show that DT support restauranteurs in implementing innovative services that reduce interactions and empower cleanliness among workers and customers, reducing CRP and preserving CIR. Thus, managing risk perception is helping the restaurant sector to recover.Practical implicationsPractical implications are presented for policymakers to catalyse the digital transformation in small- and medium-sized restaurants. The results may also be beneficial for entrepreneurs who can implement innovative service practices in order to reduce interaction and empower cleanliness levels. Moreover, academics can use these results to conduct similar research in other geographical contexts.Originality/valueThe present research represents the first study investigating the relationship between the use of digital technologies and the intentions of customers to go out for dinner during the ongoing pandemic in Italy.

Over the last few decades, stakeholders’ growing attention towards social and environmental issues has challenged universities’ traditional accountability boundaries, imposing the adoption of innovative reporting tools that facilitate stakeholders’ engagement in Corporate Social Responsibility (CSR) practices and performances. Against this backdrop, online communication tools, such as websites and social media platforms, have gained momentum as a pivotal means to increase dialogue with the myriad of stakeholders, especially during the pandemic period, as it has dramatically reduced physical interactions. Based on these premises, this study aims to dive deep into the use of social media to communicate CSR strategies in the university context by exploring the case of the University of Salerno. To this end, all posts published by the University of Salerno’s official Twitter account from 2015 to 2021 have been extracted and analyzed. Accordingly, the degree of interactions with stakeholders and the communication direction and balance level have been examined based on Carroll’s pyramid. Findings show a higher level of engagement for CSR posts and, in particular, for the philanthropic dimension. Results also highlight that, during the COVID-19 pandemic, the University of Salerno has empowered CSR disclosure through Twitter. The methodology adopted could be replicated for other universities to understand better how public universities use social media to involve a broader range of stakeholders in their CSR practices.

PurposeThis paper aims to explore how the Italian wine industry discloses corporate social responsibility (CSR) practices and quality certifications and the corresponding determinants via websites. The study also aims to investigate the relationship between CSR practices and financial performance. The information consistency between the quality certificates reported on corporate websites and official database statements is also explored. Lastly, the paper investigates how the relationship between the size of wineries and CSR disclosure changes according to firms' geographic location.Design/methodology/approachThis paper analyses CSR corporate communication via the websites of a sample of Italian wineries by adjusting the theoretical framework developed by Amran (2012) to the wine sector's peculiarities. Moreover, a cross-certification analysis and a moderation analysis were performed to fulfil the purpose of the research.FindingsThe analysis revealed the extensive use of CSR disclosure via websites. It was found that company size positively affects CSR disclosure and Quality Certification Disclosure (QCD), while geographic location slightly moderates the relationship between the two variables. In addition, a negative relationship between CSR disclosure and corporate financial performance and its reverse causality emerged. Moreover, for most wineries, information consistency between the quality certificates reported on corporate websites and official database statements was observed.Research limitations/implicationsThe study's main limitation is that the search process was performed during lockdown. Therefore, the examined issues could change in the near future due to the shift in priorities that the COVID-19 pandemic is determining.Practical implicationsThe results can help managers implement CSR disclosure and QCD practices to enhance stakeholder legitimacy and enable their companies to compete in strongly competitive international markets.Originality/valueThe paper represents the first study investigating online QCD and its consistency in the Italian wine sector.

PurposeThis paper investigates circular economy communications and stakeholder dialogic engagement with circular economy posts published by European agri-food companies on Twitter from the spread of the COVID-19 pandemic. It explores the use of social media as a dialogic tool to activate circular economy engagement in order to involve all supply-chain actors on the route to a circular transition.Design/methodology/approachA coding framework based on the reclassification of the Glossary of Circular Economy, according to a 4-R paradigm (reduce, reuse, recycle and recover), was developed for the analysis. All tweets published by a sample of European agri-food companies, starting from the start of the COVID-19 pandemic until data extraction, were collected, purified and analysed.FindingsAgri-food companies showed a higher level of engagement through social media, even if mainly focused on “recycling” and “general circular economy” issues. In general, awareness among social network users of the need to be part of the circular economy transition emerged. Moreover, the highest percentage of posts published by the companies' Twitter accounts was informative rather than interactive. In addition, starting with the COVID-19 pandemic crisis, the circular economy has arisen as a central topic of debate and a driver for the rethinking process of the agri-food business community.Originality/valueTo the best of the authors' knowledge, this research represents the first study focused on circular economy engagement through social media from the company perspective in the agri-food industry.

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Sustainability is a complex phenomenon that refers to economic, environmental, and social aspects. Any concept of sustainable urban development must incorporate sectoral concepts; these must be well integrated into the overarching urban, regional, and governance policies. One sectoral policy of great importance is the redevelopment processes of disused industrial areas into Sustainable Industrial Areas (AIS), Ecologically Equipped Productive Areas (APEA), or Eco-Industrial Parks (EIP). These territories, as socioeconomic systems that are being observed in the framework of the development of sustainability monitoring, are complex objects for evaluation due to the presence of a large number of interconnections between the constituent elements and hierarchical levels (sectors and spheres). For this reason, it is necessary that a new interpretation of economical, natural, and social phenomena, following a systemic and integrated approach, is able to reinterpret them for the dissemination of an ecologically and socially sustainable economy. The purpose of this work is to analyse the state of realisation of APEA on the Italian national territory, in order to understand the real benefits of production areas managed through eco-efficiency standards and to guarantee an integrated management system of environmental aspects. An additional aim is to consider a logical-mathematical model that would be able to support territorial policies in the identification of suitable areas to be converted into APEA, in order to promote sustainable development of the territory.