This paper is a descriptive-comparative analysis of the services provided by two care centres for women victims of abuse. The first one, a public centre in Spain [Centro de Información a la mujer (CIM) in the municipality of Coiros (N=63), and the second one, a private centre from Colombia [Centro de Orientación a la Mujer (COM) located in Cartagena de Indias (N=43)]. The profiles of the women that accessed these centres was also analized. In order to compile the information needed to support this analysis, specific surveys were designed, and modified according to the needs of each centre. The information obtained allowed the identification of the satisfaction levels from the services offered, and also evidenced the lack of knowledge regarding the purpose of both centres. Another result obtained from this comparison were the sociodemographical differences in the profiles of abused women coming to this centres. En el presente estudio descriptivo-comparativo se analizaron los servicios prestados por dos centros asistenciales a mujeres, víctimas de maltrato, de España [Centro de Información a la Mujer (CIM) del municipio gallego de Coirós, de potestad pública (N = 63)] y Colombia [Centro de Orientación a la Mujer (COM) situado en la ciudad de Cartagena de Indias, de responsabilidad privada (N = 43)] y el perfil de las usuarias que acudían a estos espacios de atención gratuita. Por medio de encuestas diseñadas especialmente para este estudio, y modificadas para cada entidad específica, se identificó que los niveles de satisfacción por los servicios prestados y el desconocimiento previo de la utilidad de ambos centros fue muy elevada, observándose diferencias sociodemográficas respecto el perfil de la mujer maltratada que acudía a cada entidad.
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