Currently, Information and Communications Technologies (ICT) have become essential tools in academic practice; however, its use within the teaching-learning process has focused only on digitizing educational acquis, while educational practice still preserves traditional, methods, instead of using collaborative environments and other benefits offered by the field of Web 2.0. Thus, this research, which corresponds to a quantitative-descriptive correlational level, it has been done through survey methodology. Its aim is to analyze the ICT training of teachers and students in relation to digital competence and the use of ICT in Web 1.0 and 2.0 in academic practice, in reference to some contextual factors in Higher Education System in administrative sciences in the metropolitan area of the city of Queretaro. It was found that there is a relation between of digital competence and teaching training in ICT, as well as a direct relation of the use of ICT among teachers and students. This affects academic performance, showing that the innovative use of ICT has favorable effect on student academic practice.
As a result of the confinement due to the global pandemic of covid-19, teachers and students found themselves in the inevitable situation of suddenly moving from the traditional face-toface model to virtual environments, with the demand for new digital skills and computer resources. The purpose of this scientific article was to describe the digital teaching competence, the main problems that the educational community faced to join virtual environments, as well as the proposals that originated to perform expeditiously in this new modality. The research was based on a systematic review of scientific articles on digital teaching competence in virtual environments in the context of the pandemic, in the Scopus database, with the support of Redalyc, Scielo, Dialnet, Elsevier and Google Scholar. The results show that the digital teaching competence still does not present an optimal level, so the most recurring solution proposal is the training and development of the digital teaching competence. Since to date the direction followed by the actors involved in virtual learning is uncertain, this investigation culminates by proposing an alternative solution.
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