This study explored the design and development of customized enterprise web-based application management systems, which introduced a better approach on how to promote Insecticide Treated Nets (ITNs) supply chain management visibility, accountability, integration of inventory, real time location tracking and monitoring. The literature reveals that the pool of Web-based supply chain management apps and use represents the degree of responsiveness to institutional pressures, the effect of top management perception and support, and the role of organizational characteristics in the choice to adopt Web-based software application. A software development life cycle method was adopted combining a logistics management system with Web Services technology using waterfall approach. The result of this study provides an important information, for ITNs company to consider the implementation of Web-based application over the existing excel platform which will improve several ITNs processes across the supply chain such as better-quality supply chain transparency, reduction of costs related to labor, greater inventory visibility and management of transport channels as well as improvements in client’s service experience. The study recommends that the company (ITNs) should invest in IT hardware infrastructures (internet, computers, and software), create a better awareness and develop a comprehensive training for staff across all the state on how to use the web base application in addition to increasing the number of employees who are specifically assigned to become company administrators in order to provide faster and user-friendly services.
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