We use information from the Web for performing our daily tasks more and more often. Locating the right resources that help us in doing so is a daunting task, especially with the present rate of growth of the Web as well as the many different kinds of resources available. The tasks of search engines is to assist us in finding those resources that are apt for our given tasks. In this paper we propose to use the notion of quality as a metric for estimating the aptness of online resources for individual searchers.The formal model for quality as presented in this paper is firmly grounded in literature. It is based on the observations that objects (dubbed artefacts in our work) can play different roles (i.e., perform different functions). An artefact can be of high quality in one role but of poor quality in another. Even more, the notion of quality is highly personal.Our quality-computations for estimating the aptness of resources for searches uses the notion of linguistic variables from the field of fuzzy logic. After presenting our model for quality we also show how manipulation of online resources by means of transformations can influence the quality of these resources.
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