2002),"Critical success factors for the successful implementation of six sigma projects in organisations", The TQM Magazine, Vol. 14 Iss 2 pp. 92-99 http:// dx.If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Abstract Increasing competitive pressure in all business sectors (e.g. private, public SME) is reflected in the continuing quest for business improvement philosophies and methodologies to address this challenge. Recent developments have included increased organisational and academic interest in the six sigma approach to business improvement. There are many organisational examples (mainly USA and UK based) of large scale improvements in defect and process measures attributed to this approach. However, there is a paucity of critical studies on six sigma beyond that of "how to" and that of descriptive accounts, with a focus on measures and results rather than employee involvement and motivation. The aim of this paper is to explore the development of six sigma in a multilevel case analysis, from both a process perspective and a people perspective. The findings show that the case organisation had to widen its conception and application of six sigma to include people and organisational criteria to enable the approach to become embedded in the organisation.

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High-resolution Chirp sub-bottom profiler and side-scan sonar data record the final phases of ice margin activity in the Lower Lough Erne basin at the end of the last cycle of Quaternary glaciations in Ireland. Relative to the terrestrial glacial landforms the features in the Lough are smaller in scale and are considered to represent local ice mass dynamics that followed regional-scale events. Four phases are identified.(1) After the last ice sheet-wide readvance associated with the Killard Point Stadial (between 15.0 and 14.1 14 C ka bp), stagnation zone retreat resulted in isolation of a residual ice block in the Lower Lough Erne basin.(2) Proglacial waters developed coeval with retreat of the western margin of the ice block. Drawdown induced localized surging and the generation of push features and lineations. (3) Squeeze-up features, reflecting a heavily crevassed ice margin, mark the quiescent phase of the local surge cycle. (4) Iceberg grounding pits and keel marks record calving and rapid disintegration of the Lough Erne ice margin. The well-preserved glacigenic features observed in the lake basin suggest formation by a succession of mechanisms that were too short lived to obliterate the underlying evidence of ice margin dynamics. Reconstructions of regional deglacial dynamics of the Irish Ice Sheet using terrestrial and marine signatures are extensive