Emotional intelligence plays a very important part in creating effective decisions in day to day life within the work place. The ability to deliver safe and proper care is relies on make accurate decision. Strong emotions help head nurses to make effective decisions. Aim: The present study aimed to assess the effect of emotional intelligence program on decision making style for head nurses'. Research Design: quasi experimental design was utilized. Study Setting: the study was conducted in all units at Benha University Hospital. The study sample was: all the available head nurses (57) from the above mentioned setting. Tools of data collection: Three tools were used: (1) emotional intelligence knowledge questionnaire, (2) Standardized emotional intelligence questionnaire, and (3) Nursing Decision-Making Instrument Scale Revised, 2014 (NDMI). Results: The findings of this study showed that there was a highly statistical significant improvement in the level of emotional intelligence and decision making style among head nurses through the program. Conclusion: The study concluded that highly statistically significant correlation was found between emotional intelligence and decision making style among head nurses. Recommendation: Hospital should provide continuous emotional intelligence training program to nursing staff to enhance their performance, Integration of emotional intelligence program in to nursing curricula for enhancing nursing students' competencies.

Introduction Recently, with changing and expanded working settings, nurses repetitively act in unanticipated circumstances in different settings as a serious part of the healthcare sector to deliver holistic care for patients (Chan, 2013). To handle new and exceptional components in these difficult states, nurses must be ready to reply to any challenges in timely, effective, creative and adaptable ways. Creativity isn't new to the nursing career. Its presentation can be followed back to Myra Levine in 1973 and identified it as a daily occurrence which was fundamental to patient-nurse interactions (Murad, 2016). It is a main and a multifaceted issue in nursing profession and the most essential key to development of both human services and nursing. What's more, it is perceived as the formation of novel, appropriate and helpful thoughts. Also, it is the mental work or activity involved in bringing something new. In order for the nurses to be creative; should be equipped for seeing things in new routes or from an alternate point of view, ready to create new potentials or new options, communicate ideas and values (Bruise, 2016). Additionally, creativity is an attitude to accept change and a readiness to play with ideas and opportunities, a flexibility of viewpoint, the practice of liking the good, while searching for approaches to enhance it. To engage in creative behavior, nurses need management support, resources, supportive work environment, and knowledge about creativity and nurses' role. Accordingly, nurses' creativity does not just rely upon individual qualities and their own creativity. The social or work workplace, education, reward system, and management style can impact both the level and the recurrence of creative behavior (Dul et al., 2011). Creativity assessment broadly sorts into a few categories of measurements: creative products, creative cognition, creative traits, and creative behavior and accomplishments (Silvia et al., 2012). In any case, it is generally indicated "the four P's" representing the four dimensions of creativity "person, process, press, and product". Firstly; a person centers on the character of creative individuals. Secondly; process is the mechanisms that inspire creative thinking or action. Thirdly; press alludes to environments that interact with the creative person to best carry out creativity. Last items are products outcomes; the most target way to deal with measure creativity (Pujiriyanto,2016).

Background: Success in an organization is the result of applying professional ethics that constitutes legitimate norms or standards that govern professional behavior. Professional ethics is an important part of nursing practice and it provides the standards of professional behavior for nurses. Indeed, nurses have an ethical obligation to contribute to a culture of civility and respect in the work setting. Purpose: The aim of this study was to examine the effectiveness of education program regarding professional nursing ethics on workplace civility. Methods: Quasi experimental design was utilized. Study Setting: the study was conducted in critical care units at Benha University Hospital. The study sample was: All the available staff nurses (176) working in the above mentioned setting. Tools of data collection: Three tools were used: (1) Professional nursing ethics knowledge questionnaire, (2) Observational checklist for professional nursing ethics, and (3) Clark Workplace Civility Index (WCI). Results: There was a highly statistical significant improvement in staff nurses' knowledge and practice regarding professional nursing ethics after implementation of program. There was a highly statistical significant improvement in staff nurses' level of workplace civility after implementation of program. Conclusion: The study concluded that there was highly statistically significant correlation between professional nursing ethics practice and workplace civility among staff nurses immediate post program (P<0.001). Recommendation: the study recommended that hospital must conduct on-job training and continuous education to address basic concepts in nursing ethics and their application in clinical practice for enhancing nurses' knowledge and practices about professional nursing ethics and replication of the same study on other categories of nursing staff is highly recommended to achieve generalizable results.

Successful internship program is fundamental to providing education and training to help the nurse interns make transition from novice to advanced beginner who can demonstrate satisfactory performance and deal with actual and emergency situations before they assume the professional nurses' roles which will increase their satisfaction. Also, emergency care patients benefit from the attention of nurse interns with a high competence level. Aim of the study: Enhancing nurse interns` competencies at emergency units and its effect on their satisfaction. Design: A quasi experimental design was used in this study.

Supervision is the activity of management that has been familiarized as clinical supervision, and is a proper method for supporting, training, and discipline of manpower. In addition, it is an essential part of clinical practice, and it is considered the gatekeeper to profession. Moreover, supervision is helpful in identification of clinical problems and trained clinical supervisors can inform nurses what and when to do, while supervising. Thus, it aims for supporting, strengthening, motivating and encouraging personal and professional growth through the sharing of knowledge and experience to enhance their career adaptability and to be creative and innovative. Accordingly, it brings development to the organization (Cassedy, 2010; Koivu, et al., 2012). In nursing, clinical supervision is a process between two or more professionals (novice nurse and practitioner nurse), involving the supervisors who use their knowledge and experience to assist their supervisees (nurses) to develop their practice, knowledge and values. During supervision, the two individuals should meet on a regular basis for education, monitoring, assessing, examining practice and receiving feedback at work, which leads to the development of professional skills (Manchester Mental Health and Social Care Trust, 2014). Therefore, supervisors should meet specific attributes as; communication skills, leadership behavior, emotional control, decision making skills, personal qualification, professionals and technical knowledge, flexibility, integrity, openness, collaboration, appreciation of diversity, high levels of self-awareness, and demonstrating the capacity to create culturally safe environments, and having adequate preparation for their role via continuous training and education (Berggren and Severinsson,2011). Nature of supervision differs according to kind of work to be supervised, the type of people to be supervised, the extent of supervisor's responsibility and the level of supervision (Eldeeb, 2010). Clinical supervision included three main functions namely; educational/formative which focuses on developing supervisee's skills, understanding and abilities. While, managerial/ administrative/normative function focuses on developing supervisee understands of the professional and ethical requirements of their practice. And supportive /restorative function focuses on developing supervisee's ability to adapt with their work for achieving personnel and organizational goals (Marquis and Huston, 2015).

Background: Creative management and mindfulness are becoming critical to the success of future head nurses as they will heighten cohesion, productivity, and work thriving among staff nurses, as well as encourage nursing professional autonomy. Aim: The study aimed to assess creative management and mindfulness and its relations to nurses` work thriving and professional nursing autonomy. Design: Descriptive correlational design was utilized. Setting: The study was conducted in all inpatient units (55) of Benha University Hospital. Subjects: Consisted of all available head nurses (55) and a simple random sample of 327 staff nurses out from 1800 working in the abovementioned setting. Tools of data collection: Four tools were used; Creative Management Questionnaire, Five Facet Mindfulness Questionnaire, Thriving at Work Scale, and Professional Nursing Autonomy Scale. Results: More than two-thirds (70.9%, 69.1%) of head nurses had moderate levels of perception regarding creative management, and tendency toward mindfulness respectively. In addition, about two-thirds (64.8%) of staff nurses had moderate levels of work thriving, and more than half (59.6%) of them had moderate perception levels regarding professional nursing autonomy. Conclusion: There was a highly statistically significant positive correlation between the total head nurses' perception of creative management and tendency toward mindfulness and total levels of staff nurses' work thriving and perception of professional nursing autonomy. Recommendations: Setting specific mechanisms for the selection of creative head nurses and for maintaining creative management. In addition, developing and implementing a training program to enhance the head nurses' mindfulness which in turn has a positive effect on nurses' thriving at work.