The purpose of the study was to investigate the information needs and barriers of rural smallholder farmers in Mzimba North in Malawi. A mixed methods approach was adopted for the study and the Wilson’s Model of Information Behaviour (1996) guided the study. A questionnaire and focus group discussion guide were used to collect data from 202 rural smallholder farmers. The study found that the major information need of rural smallholder farmers was crop husbandry as revealed by the majority of rural smallholder farmers 149 (77.6). The study found that majority of rural smallholder farmers 180 (94.8%) were aware of information sources. The study also found that the predominant information sources consulted by rural smallholder farmers were personal experiences as indicated by the majority of rural smallholder farmers 185 (96%). The major challenge faced by rural smallholder farmers was lack of mobility as revealed by the majority of rural smallholder farmers 147 (76.6). The study recommends that the Department of Agriculture Extension Services (DAES) should empower the social structures such as families in rural settings with agricultural information.

The literature from some selected developing countries has demonstrated that rural smallholder farmers need various information sources in pursuit of their goals of increasing production and improving their living standards. According to the sampled studies, the majority of smallholder farmers access information on crop production. Smallholder farmers are aware of information sources despite challenges faced in accessing and using information. The majority of smallholder farmers access information through personal experiences, family members and friends. Despite access to various information sources, the literature has shown that smallholder farmers face various challenges in accessing and using information sources. The major challenges reported by the literature are lack of mobility, lack of finances, lack of rural information centres, and lack of visits by extension officers. The review has highlighted the lack of literature on the information behaviour of smallholder farmers in Malawi despite the fact that the country is an agricultural economy. The review is adapted from the Masters of Library and Information Science (MLIS) thesis authored by Austine Phiri at Mzuzu University.

The study examined the information behaviour of Mzimba prison inmates focusing on the research themes which are information needs, sources of information, and the barriers to seeking and using information of Mzimba prison inmates. A qualitative approach was used coupled with a case study design. Data were collected through focus group discussions and interviews from 12 inmates and two prison teaching staff respectively. The study found that health information, education information and spiritual information are the major information needs of Mzimba prison inmates. The study also found that the majority of respondents agreed that the six popular sources of information are their friends, teachers, radio, television, books and newspapers. However, the study concludes that Mzimba prison (library) fails to fulfil its role as a source of information and in meeting the information needs of inmates due to challenges of lack of information resources, limited time available for inmates to search for information, poor services and lack of funding for the school and library. The study recommends that the Malawi Prison Service should engage some stakeholders such as the Malawi National Library Services, National Initiative for Civic Education and Mzuzu University Library and Learning Resources Centre to support prison libraries with the provision of information resources to meet the information needs of inmates. The study further recommends that the Malawi Prison Service Command should lobby for financial support in order to hire qualified and capable librarians and teachers to manage prison libraries and schools.

The objectives of the project of establishing the library and learning resources center at Malawi Institute of Procurement and Supply (MIPS) were to draft recommendations on the kind of infrastructure in terms of hardware, software, and networking required to establish the library systems; Koha and DSpace, to develop user training manual for e-library systems, to develop a user manual for a recommendation for additional training resources for the library, to install e-library systems, link the elibrary systems to Members Management Information System (MMIS), to create catalog records for information resources and to conduct training on the functionality of the e-library system. The study was a descriptive account of the processes of establishing a library and learning resources center in an organization. Monitoring and reporting of the project activities were done which led to the development of reports, library manuals, and deliverables for the project. The scope of the work involved the establishment of the library currently operational. The period for the entire project was 6 months. Some of the major achievements for the project were the installation of Closed Circuit Television (CCTV) system for the resource center, installation of e-library systems, purchase of new textbooks and subscription to electronic journals, training of MIPS management and users on the functionalities of e-library systems, and recruitment of a qualified Librarian to manage the resource center.

Information is one of the major contributors to sustainable development in Africa. Access to relevant information would offset the emerging challenges in market supply chains, climate change and shrinking natural resources. At the same time, information can help to reduce poverty and creating economic opportunity for the majority of the rural populace in Africa. Further growth of ICT can enhance lifelong learning and impart skills and knowledge for individual and societal growth. This growth in skills and knowledge would also impact access and use of information in agriculture, health, transportation and economy. Information is very important in business by presenting data in a way that can be interpreted by management and support growth in the industry. Relevant information can support teaching and learning and improve quality sustainable education development in Africa. The chapter proposes that access and use of information in Africa can be enhanced by designing and improving the existing information infrastructures such as the internet and information centres. Legislations such as Access to Information and others would compel African governments and institutions to reconsider the role of information for sustainable development and consequently use it for decision making and competitive advantage.