PurposeThis paper aims to investigate the impact of employee silence on performance and turnover intentions. In addition, it seeks to explore the mediating role of burnout in the link between employee silence, and three employee outcomes-supervisor-rated task/contextual performance and self-reported turnover intentions.Design/methodology/approachUsing survey questionnaire design, this paper collected data from 508 telecom engineers and their immediate supervisors and analyzed the result using structural equation modeling (SEM) technique, bootstrapping.FindingsResults reveal that employee silence leads to burnout which results in debilitating employee performance, increase in withdrawal behaviors and turnover intentions; burnout mediates these direct relationships. The findings have implications for organizational behavior (OB) research. Moreover, the study found that silence has more pronounced negative effect on employee performance and positive impact on turnover intentions through mediation of job burnout.Practical implicationsThe study helps managers identify the psychological ramifications of defensive silence and the underlying mechanism that connects this to employee outcomes. It also highlights the plausible danger zones in which the employees lose self-expression and show symptoms of exhaustion and cynicism, thus ultimately affecting their performance and withdrawal behaviors.Originality/valueThe current study contributes to employee behavior literature by considering silence as an organizational loss in the backdrop of the COR theory which initiates loss process that leads to further losses in individuals.
This paper aims to investigate the phenomenon of online political participation in a cross cultural context by applying the concept of cognitive engagement theory. The relationship of access to political stuff on social media, political interest, and policy satisfaction with online political participation is studied in the context of Pakistan and Malaysia. The variable of political knowledge is used as a moderator in the study in order to reveal deeper insights. Data were collected from a sample of 504 students from COMSATS University Islamabad and University Utara Malaysia. In Pakistani context, political interest, policy satisfaction, and political knowledge show a positively significant result, whereas online incivility shows a negatively significant outcome. In the context of Malaysia, availability of political stuff online, political interest, policy satisfaction, and political knowledge shows a positively significant impact on online political participation. Political knowledge holds as a moderator in Malaysia but not in Pakistan. This paper has theoretical as well as the practical contribution in developing an understanding about political participation through social media in both Pakistan and Malaysia. Furthermore, cognitive engagement theory is also used on a rare basis, and hence, this paper adds to the generalization of the theory.
PurposeThe aim of this study is to gather and analyse the information regarding the level of awareness and commitment of the public as well as the organizations of Pakistan pertaining to sustainable development goals (SDGs).Design/methodology/approachA sample of 500 respondents in total including employs and general public is selected for their opinion regarding SDGs. The data was collected by personal administration of questionnaires in organizations and general public. The data has been collected from federal and provincial capitals of Pakistan. The data has been analysed using Smart PLS and the hypothesized relationships have been tested using regression analysis.FindingsThe level of awareness as well as level of commitment towards the fulfilment of SDGs varies across the cities of Pakistan according to the business volume and their affiliation with the United Nations.Research limitations/implicationsThis study has been conducted in Pakistan only however a cross-country implementation of the framework and comparison would have yielded more in-depth facts.Practical implicationsThis study provides the policy makers with the ground-level data regarding the awareness and commitment of Pakistani organizations and public towards SDG fulfilment. A glance towards the attitudes of the people towards the subject could also be seen through this study. It could be further utilized and referred by other researchers for comparison with their own studies regarding SDGs.Originality/valueThis a comprehensive study conducted at federal and provincial level of Pakistan which has yielded ground realities towards the implementation of SDGs. The results could be used for policy making and planning at national level.
Aim of this study is to gather information regarding the sustainability development goals from the public as well as the organizations of Pakistan. A sample of 500 respondents each from five main cities including employs and general public is selected for their opinion regarding sustainability development goal. The level of awareness as well as level of commitment towards the fulfilment of Sustainable Development Goals varies across the cities of Pakistan due to difference in literacy level. The commitment to achieve Sustainable Development Goals of the organizations across the selected cities varies according to the nature of the business, volume and the membership with the United Nations. This study provides the policy makers with the ground level data regarding the awareness and commitment of Pakistan based organizations and public towards SDGs fulfilment. A glance towards the attitudes of the people towards the subject matter could also be seen through this study. This a comprehensive study conducted at federal and provincial level of Pakistan which has yielded ground realities towards the implementation of SDGs. The results could be used for policy making and planning at national level and also serve as bench mark for other countries.
Purpose This study aims to determine the impact of basic human values on consumer purchase intention of takaful. The core purpose of this study is to establish the moderation of similarity of competitors between the proposed relationship of tradition value, conformity value and consumer purchase intention of takaful. Design/methodology/approach This study supports the positivist philosophical paradigm and follows quantitative research methods, cross-sectional approach and close-ended questionnaire technique for data collection. The IBM SPSS and AMOS programs were used to perform data analysis. Findings The finding reveals that tradition value produces positive effect and stimulation value produces negative effect on consumer purchase intention of takaful. Meanwhile, the similarity of competitors moderates the proposed relationship of tradition value, conformity value and consumer purchase intention of takaful. Research limitations/implications The scope of this study is limited to measure the role of tradition value, conformity value, stimulation value and self-direction value. However, future studies should investigate the role of hedonism value, achievement value and universalism value in consumer purchase intention of takaful. Further, the data collection from three major cities of Pakistan is considered as a main limitation of this study including scarcity of time and resources. Future studies should enhance the geographical scope of research by including large and small cities, town and rural areas to enhance the generalization of the study. Originality/value The present study highlights leading challenges faced by takaful industry including the perception of similarity of competitors that create confusion in the mind of consumers. This study also introduces the role of basic human values in activating consumer’s intention to purchase takaful services.
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