Penelitian ini bertujuan untuk memberikan pengaruh antara variabel kepemimpinan pelayanan dan budaya organisasi terhadap kinerja karyawan dengan proaktivitas sebagai variabel pemediasi. Sampel yang digunakansebanyak 265 karyawan dengan teknik purposive sampling. Berdasarkan hasil pengujian SEM pada kelima hipotesis, hipotesis pertama menyatakan bahwa semakin kuat kepemimpinan pelayanan maka semakin tinggipengaruh proaktivitas dapat diterima ditunjukkan dengan nilai signifikansi 0.049. Pada hipotesis kedua, ketiga, keempat dan kelima menyatakan bahwa semakin kuat kepemimpinan pelayanan dan budaya organisasi makasemakin tinggi pula pengaruh proaktivitas dan kinerja karyawan dapat diterima dengan nilai signifikansi 0.001. Berdasarkan hasil tersebut dapat disimpulkan bahwa proaktivitas mampu memediasi hubungan kausalitas variabel kepemimpinan pelayanan terhadap kinerja karyawan dan budaya organisasi terhadap kinerja karyawan pada perusahaan elektronik di Jawa Tengah.Kata Kunci: Kepemimpinan Pelayanan; Budaya Organisasi; Proaktivitas; Kinerja Karyawan.
Career development, motivation and job satisfaction are interrelated in influencing the performance of an employee. The purpose of this study was to determine the effect of career development, motivation and job satisfaction on employee performance at BKPP Semarang City. The sample in this study took the entire population of employees at BKPP Semarang City as many as 70 respondents. Data were collected using a questionnaire with a Likert scale. The results of this study indicate that career development has a significant effect on employee performance, motivation does not significantly affect employee performance and job satisfaction significantly affects employee performance. Simultaneously (together), the variables of Career Development, Motivation and Job Satisfaction have a contribution of 61.2% in influencing employee performance, while the remaining 38.8% is influenced by other variables outside of this study. Keywords: Career Development, Motivation, Job Satisfaction, Employee Performance
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