Smart wearable (SW) devices have attracted the users’ attention and their utility has been increasingly employed in different arenas of life. Of late, it is expected that wearable payments will be the norm of mobile payments soon. Recognizing the SW payments as an emerging innovation, this study investigates the consumers’ adoption of SW payments. A survey method was used to collect data from SW devices users in Saudi Arabia. For this purpose, online questionnaires were distributed and a total of 269 responses were received within that 243 operational cases were used for data analysis. Partial least squares structural equation modeling (PLS-SEM) technique was employed to analyze the data. The statistical tools employed for data analysis are SmartPLS 3.0 and SPSS23. The findings show that all hypothesized relationships were supported except the compatibility and perceived ease of use relationship which was found insignificant. Additionally, the moderating role of personal innovativeness on behavioral intention and actual use relationship was also confirmed. Although TAM is an established robust model of technology adoption, however, the integration of technological features like (perceived esthetics, compatibility, and convenience) make it a more vigorous model for adoption of the smart wearable device.
Advances in information technology have included the development of smart wearable healthcare (SWH) devices that have potential benefits for consumer health. The adoption of SWH devices is limited, however, compared with other established digital technologies. This study examines the determinants of consumers’ adoption of SWH devices. A conceptual model is proposed that incorporates health (health beliefs and health information accuracy), and technology (compatibility and functional congruence) attributes into the technology acceptance model framework. The proposed model was tested in two steps. Structural equation modelling (SEM) was performed with 473 usable responses to test the hypothesized relationships. The artificial neural network (ANN) approach was then applied to validate the outcomes of Step 1. The SEM analysis indicates that all the hypothesized relationships are supported. The ANN analysis further validates the outcomes of the SEM. The findings of this study and the dual-stage SEM-ANN methodology will have a strong impact on the existing literature regarding SWH devices.
The purpose of this paper is to examine the perceptions of individual employees on communication and its impacts on employee engagement in banks. Despite the extensive research on employee engagement and communication, very little or no empirical research has examined this scope of investigative study. Therefore, the hypotheses are developed to test and examine this relationship empirically. This study contributes in advancing the employee engagement literature to understand the association between communication and employees engagement within the context of banking industry. The results of this study reveal that communication with shared purpose, leadership attention, and communication based on dialogue are significantly positively associated with employee engagement. In communication, leadership attention is found to be strongly associated with employee job satisfaction and commitment in employee engagement.
Building on IS research, this study investigates m-banking continuance from an emerging market perspective. Using a mixed-methods approach, the study presents m-banking continuance phenomenon through an integrated model. Study 1 focuses on qualitative interviews of mobile banking users, whereas study 2 empirically tests the conceptual model derived from literature and the results of study 1. Study 1 reveals three additional constructs, perceived ubiquity, perceived autonomy, and perceived security concerns to the existing literature-based constructs. However, the results of study 2—a survey of 390 m-banking users—provide empirical evidence to support the hypotheses drawn in the proposed conceptual model. The results reveal that perceived ubiquity, perceived usefulness, satisfaction, facilitating conditions, perceived security concerns, and trust have emerged as significant direct influencers on m-banking continuance. Moreover, the study offers practical academic and managerial implications regarding m-banking.
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