In this SIG we aim to introduce the IFIP 13.6 Human Work Interaction Design (HWID) approach to the CHI audience. The HWID working group aims at establishing relationships between extensive empirical work-domain studies and HCI design. We invite participants from industry and academia with an interest on empirical work analysis, HCI, interaction design and usability and user experience in work situations and in the workplace. This SIG is a vital step towards creating a CHI2014 workshop on this topic.
Author Keywordscontextual analysis; human work analysis; human work interaction design; interaction design; work analysis; work-domain based empirical studies
ACM Classification KeywordsH.5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous.
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Human work interaction design is an emerging discipline that aims to encourage empirical studies and conceptualizations of the interaction among humans, their variegated social contexts and the technology they use both within and across these contexts. In this paper the authors present a virtual reality system for visualization, navigation and reviewing of 3D CAD models within the oil industry domain. This system combines a large-screen interaction environment with remote mobile devices, thus allowing engineers in the field and teams in a control center to work in collaboration. To navigate through models the system uses the mobile device’s camera and inertial sensors and takes advantage of recent natural interaction techniques on large-screen environments. The authors describe and elaborate around the usage of different work analysis methods in this complex, real world work domain. The analysis is based on (i) input from experts in the oil platform engineering field, (ii) previous and related work and (iii) application of different methods considering the recent advances in technology. The authors conclude that hierarchical task analysis was not effective in obtaining a clear, common vision about the work domain. Storyboarding was the most useful technique as it promoted the discovery of novelty factors that differentiate the solution, while simultaneously supporting the human work at offshore engineering design and review sessions.
In this paper, we examine some traditional ways of designing and we present some guidelines for a different perspective on design: design understood as a process of dialogue and explicit knowledge sharing. There is no standard definition of design it will vary according to perspective. Traditionally, the term design referred to industrial design. This argument is based on Walker (1989) consideration: "(/Is far as many scholars are concerned, design is industrial design.) " Industrial design concentrates on the product's fimctionality and its appearance as an object. Design as dialogue requires an emphasis on the process of communication between multidisciplinary teams. We will provide a framework based on dialogue which will improve the process of design associated with the development of flexible design objects.
Abstract. Technologies (IT) Companies' Frameworks have been one of the solutions for the increasing demand for new products and services that are more and more complex and need to be delivered in the least amount of time possible. This paper presents work in progress. The goal was to evaluate Frameworks used by business enterprises and to state the advantages and disadvantages in their use. The chosen methodology for data collection and analysis was the Grounded Theory Method from which it was possible to obtain some conclusions based on given answers. With this research, the intention was is to present some recommendations for companies that work with this type of products to improve their productivity and profit.
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