The purpose of this research is to study the relationship among destination image, service quality, e-WOM, and revisit intentions in the tourism industry. A questionnaire was given to tourists who visit one of the farthest islands in the western part of Indonesia, Sabang Island and using sampling through the convenience sampling. A structural equation model (SEM) test with Warp PLS 3.0 was used to test the relationship between research variables. This research gathered from 150 respondents. The empirical results from PLS-SEM showed that; the destination image positive affect e-WOM and revisit intention; service quality affect e-WOM and revisit intention; e-WOM positive effect to revisit intention tourists. The implications and future research issues were discussed.
This study aims to measure the level of effectiveness of the Dynamic Archival Information System (SIKD) in managing archives. The data analysis technique used in this research is descriptive qualitative with simple tabulation calculations. Data collection techniques used interviews, literature studies and questionnaires given to 33 respondents using SIKD with 6 dimensions of the Delone and Mclean models namely system quality, information quality, service quality, use, customer satisfaction and added benefits. The results showed that the dynamic archive information system (SIKD) implemented in the School of Vocation of Universitas Sebelas Maret has been good and effective to help manage the dynamic archive. The lowest score of 2.85 is obtained in service quality dimension, because there are some types of users that can use. The 90% respondents constituting 27 letter recorders highly affect the response based on the feedback given by Structural Official user type. An in-depth interview indicates that the constraint found related to the slow response is due to human resource or the preoccupation of structural officials. Meanwhile, the overall results of the calculations show that SIKD is effective in managing official scripts in vocational schools.
Kemajuan teknologi membawa perubahan kehidupan daerah pedesaan. Semakin majunya sebuah desa, maka akan semakin dikenal masyarakat luas. Salah satu yang dapat mempercepat dalam proses kemajuan suatu desa yaitu dengan membuat website profil desa (Web-Based Village Organizational Profile). Persoalan utama yang dihadapi desa yaitu tidak adanya website desa yang berfungsi sebagai media informasi, sarana publikasi, dan media interaksi antara aparat desa dengan masyarakat luas. Untuk itu, program pengabdian masyarakat program studi D3 Manejemen Administrasi Sekolah Vokasi Universitas Sebelas Maret Surakarta mengadakan pelatihan dalam pembuatan inovasi website profil desa (Web-Based Village Organizational Profile) guna mendukung Smart Village dan e-government di Desa Belang Wetan, Kecamatan Klaten Utara, Kabupaten Klaten pada bulan Februari hingga November 2022. Program pengabdian ini bertujuan agar desa memiliki sebuah website profil desa yang inovatif dan menarik sehingga dapat diakses oleh masyarakat di Indonesia maupun mancanegara. Kegiatan ini diawali dengan melakukan analisis kebutuhan serta information gathering dengen menggunakan Metode Participatory Rural Appraisal (PRA). Setelah itu, didapatkan hasil pengabdian yaitu pembuatan Web-Based Village Organizational Profile kemudian melakukan pelatihan manajemen informasi agar pelayanan masyarakat lebih optimal di Desa Belang Wetan, Kecamatan Klaten Utara, Kabupaten Klaten. Adapun sasaran kegiatan pengabdian ini yaitu tim admin desa, perangkat desa, Karang Taruna, serta BUMDES. Dengan adanya pengabdian ini, Desa Belang Wetan memiliki website sebagai sarana informasi dan publikasi.Technological advances have brought changes to rural life. The more advanced a village is, the more it will be recognized by the wider community. One thing that can accelerate a village's progress is creating a village profile website (Web-Based Village Organizational Profile). The main problem faced by the village is the absence of a village website that functions as an information media, publication tool, and interaction media between village officials and the wider community. For this reason, the community service program of the D3 Administrative Management study program at the Vocational School of Sebelas Maret University Surakarta held training in making innovative village profile websites (Web-Based Village Organizational Profile) to support Smart Village and e-government in Belang Wetan Village North Klaten District, Klaten Regency from February to November 2022. This service program aims for the village to have an innovative and attractive village profile website so that it can be accessed by people in Indonesia and abroad. This activity begins with conducting a needs analysis and information gathering using the Participatory Rural Appraisal (PRA) method. After that, the service results were obtained, namely creating a Web-Based Village Organizational Profile and then conducting information management training so that community services are more optimal in Belang Wetan Village, Klaten Utara District, Klaten Regency. The targets of this service activity are the village admin team, village officials, Youth Organization, and BUMDES. With this service, Belang Wetan Village has a website for information and publication.
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