Globalization and its attendant expansion of businesses continue to create opportunities for the use of e‐commerce. E‐commerce is noted for contributing to cost reduction, capital expansion, efficiency and high client satisfaction in businesses. Unfortunately, there is dissatisfaction among investors in student housing with the application of e‐commerce in Ghana. This study examined the key factors influencing satisfaction among investors in student housing with e‐commerce platforms and traded products in Ghana. A concurrent mixed design based on survey and interviews, as well as an Exploratory Factor and thematic analyses of data were used. Whereas security and interface features were key factors influencing investors' satisfaction with e‐commerce platforms, product availability and quality of packaging were key factors influencing investors' satisfaction with traded products. It would be worthwhile for website designers to consider these factors in designing websites. Also, by considering these factors, suppliers can increase their revenues. Furthermore, the results of this exploratory factor analysis means that further confirmatory studies may be conducted to validate the findings.
Securing land rights and the rationalisation of the debate on formalisation of land rights through titling have been the focus of many scholars for some time now. At least, there is consensus among most scholars that land registration is one of the ways of addressing these issues and that current land registration system in most developing countries needs reforms. This paper examines the design and implementation processes of land registration reforms in Ghana. Using the Greater Accra Regional Lands Commission as a case study and institutional design theories, the article analysed how land registration reforms were design and implemented. The paper shows that the design strategies for the reforms were harmonisation of policies and laws and organisation restructuring at the organisational and process levels, but staff resistance to change led to implementation flaws. The paper recommends that institution design of land registration reforms must be combined with the theory of change where all staff are taken through the new organisation’s work ethics and attitudinal change processes adequately.
Purpose Drawing on the social support role’s research gap of the cognitive dissonance theory, this study aims to assess the satisfaction of all-inclusiveness among student with disability (SWD) living in off-campus student housing in Ghana. Design/methodology/approach SWD satisfaction data were collected through survey among off-campus student housing in six public and private universities in Ghana. Using the universal building design requirements (UDRs), a confirmatory factor analysis and multivariate regression were used to determine UDRs satisfaction among SWD. Findings The results showed that there exist 11 inbuilt and 9 externals UDRs among off-campus student housing in Ghana. The satisfaction level revealed that SWDs were satisfied with 5 out of the 11 inbuilt UDRs. Similarly, SWDs were satisfied with five out of nine external UDRs. Among them, only 50.5% off-campus student housing has slip-floor resistance in the buildings, which forms the highest availability among the inbuilt UDRs. Total, 33% of student housing has a clear signage, which was the highest among the external UDRs. These provided some psychological effects on SWD across the study locations. Practical implications This study seeks to encourage the adherence to the implementation of universal building design regulations and the review of structural design and permitting process in ensuring all-inclusiveness and compliance among student housing investors in Ghana. Originality/value This study uniquely contributes to the body of knowledge on all-inclusiveness among students with disability in off-campus student housing studies through the expansion of the frontiers of the social support discourse of cognitive dissonance theory in the housing subsector. Again, this study deviates from health and legal studies associated to disabilities in Ghana.
Purpose The purpose of this study is to evaluate the roles of landlords in tenant management during COVID-19 pandemic season among informal settlement neighbourhoods in urban Ghana. Design/methodology/approach This study used a mixed methods research approach and foregrounds the discussions of the results with the social roles theory. Using the quota sampling procedure, this study used 467 semi-structured interviews of tenants from five old informal settlement neighbourhoods in urban Ghana. This study adopted the thematic analytical technique in the results section. Findings This study uncovered that landlords perform a gate-keeping social relationship role in ensuring tenant safety during the COVID-19 pandemic season through the provision of security, care and support, discipline, hard work, morale building to accountability. However, this study found that most landlords do not provide tenancy agreements to tenants which strained some social relationships in tenant management. Originality/value The application of social roles theory in this study provides a cutting-edge approach to the study of welfare of tenants living in informal settlement housing units during periods of pandemic. This study practically provides a participatory approach to analysing and discussing the roles of landlords in tenant management and proffering solutions for formalisation of these roles in housing policies in Ghana.
With the rising urbanisation of some parts of Ghana, the demand for land for various purposes is inevitable. The article assesses current trend of large-scale land acquisition in Teshie and Kasoa. The study used semi-structured interviews to solicit primary data from key informants such as chiefs at Nyanyano-Kasoa and Tsie-We family head at Teshie, land guards, and investors who acquire large scale lands in these areas to identify the trends in such acquisitions between 2014 to 2019.The study uncovered that though there are variations in the nature of land ownership in Teshie and Kasoa, multiple sale of lands, poor land management practices, litigation and land guarding are common practices in both areas. The study found that there is an institutional gap as both the state and traditional institutions have not really done much to deal with the challenges confronting LSLAs in these areas. It is recommended that land owning groups be engaged and educated by the Lands Commission in collaboration with Customary Lands Secretariat on proper ways to manage and sell their lands to avoid multiple sales and the conflicts that it brings. The Ghana police service should crackdown on land guarding which is an illegal activity. Keywords: Large-scale, Land Acquisition, Land Ownership, Customary Land Secretariat, Traditional Authorities
Although land registration systems are constantly changing based on entrenched institutional frameworks, they cannot fulfill their technical objectives. Technical designs based on loopholes in the existing land registration system are the common steps in advanced countries. However, the missing link between the implementation of technical designs and their uses and users, affect the prospects of land registration decentralisation in developing countries. User and System requirements are used to integrate and enhance land registration services delivery across land information systems. This study assesses and develops framework for decentralised electronic land registration systems in Ghana. Semi-structured interviews were used to collect user and system requirement data from clients and technical staff of the Lands Commission in Accra. The framework pointed out five main policy outline strategies. These include land registration process modeling (process reduction and turnaround time monitoring), technical function (file tracking), the effect of changes in the registration loupe and absorption of land registration report, land registration workflow improvement, and the use of aerial images. The study recommends a systemic monitoring and evaluation of staff job roles.
The study assesses the investment strategies private investors employ in student housing to remain viable by attracting students to the hostels with minimum impact of location on such decisions of students. The study used a mixed-methods approach involving surveys and interviews. The Hedonic Price Model through Multiple regression and ANOVA were used to analyse quantitative data, while qualitative data were analysed using themes. The study found a gradual rise in student housing rent with increasing distance from university campuses. As a strategy, investors in student housing distant from university campuses offer special building services over and above those hostels near campuses. It allows distant hostels to stay competitive in the student housing market. In addition, the paper highlights student's' preferences such as internet services, private lavatories and security, which investors should consider in the provision of student housing to enhance occupancy rate and eventually increase returns. The study also reiterates the need for specificity in using the Hedonic Price Model in housing research.
Drawing on the social support role's research gap of the cognitive dissonance theory, this study assessed the satisfaction of all-inclusiveness among Student with Disability living in offcampus student housing in Ghana.Methodology: SWD satisfaction data were collected through survey, face-face interview, and participant observation among off-campus student housing in six public and private universities in Ghana. Using the universal building design requirements (UDRs), a confirmatory factor analysis and multivariate regression were used to determine UDRs satisfaction among SWD. Findings:The results showed that there exist 11 inbuilt and 9 externals UDRs among off-campus student housing in Ghana. The satisfaction level revealed that out of 11 inbuilt UDRs, SWD are satisfied with only 5. Aside, SWDs were satisfied with 5 out of 9 external UDRs. Among them, only 50.5% off campus student housing has slip-floor resistance in the buildings which forms the highest availability among the inbuilt UDRs. Again, 33% of student housing has a clear signage which was the highest among the external UDRs. These provided some psychological effects on SWD across the study locations.Practical implications: Results suggested that effective review of structural design and permitting process may influence all-inclusiveness and compliance among student housing investors in Ghana.Originality: This study uniquely adds to all-inclusiveness among off-campus student housing studies than earlier studies which focusses mostly on on-campus educational facilities. The assessment of UDRs satisfaction among SWD contributes to the social support discourse of cognitive dissonance theory in the housing subsector. Again, this study deviates from health and legal studies associated to disabilities in Ghana.
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